Engineer Pvt Ltd

RESUME

Name: Gayathri R

DOB: ** April ****

Mobile: 917-***-****

Email: *****.***@*****.***

SUMMARY

• 1+ years work experience as Network support Engineer.

• Troubleshooting and Handling customer issues with Belkin Hardware & software.

• Proficient in Technical issues with networking devices and customer handling.

• Interested and Flexible to work on any environments and also on any technologies.

• Excellent Communication, Organizational, Teamwork and Project Management Skills.

PROFESSIONAL QUALIFICATIONS

• Bachelor of Engineering (ECE) in GKM College of engineering and technology - Affiliated to Anna University, Secured First Class with 69%.

PROFESSIONAL EXPERIENCE

• Working as a Support Engineer in CSS CORP Pvt Ltd, Ambattur Est, Chennai from May 4th to till date.

TECHNICAL CERTIFICATIONS

• Pursuing CCNA course in Triple M technologies - Kodambakkam

SKILLS PROFILE

Supporting Devices : All Wireless devices Router, Hub and Switch etc

WORK EXPERIENCE :

Client : Belkin

Position : Support Engineer

Duration : May 4th - Till Date

Organization : CSS CORP Pvt Ltd, Chennai-600 101.

My Roles:

• Analyzed the complete customer requirements in both voice and non-voice.

• Involved in Updating new concepts with Wireless devices.

• Actively involved in part of designing the module to help trainers understand how to deliver technical concepts in an easy to understand method.

• Involved in Verifying and Customer support activities.

• Providing complete Support with all Belkin products.

PERSONAL PROFILE

Gender : Female

Marital Status : Single

Father's Name : Mr. V. Ramakrishnan

Nationality : Indian

Languages Known : English and Tamil

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