Customer Service Manager

Adam F. Pilate

*** ******* **. *** **, Auburn, AL 36832

Phone: 256-***-****

***********@*****.***

Objective: To obtain a career position that utilizes my academic

skills, become a productive team member within a growing organization and

work to support similar goals.

Education: Bachelor in Business Administration (B.B.A.) - Sports

Management

Shorter University, Rome, GA.

Graduated - December 2010

Work Experience: Republic Finance

OCT 2011- PRESENT

Rome Branch, 719 Turner McCall Blvd, Rome, 30165

334-***-****

. Assistant Branch Manager/ Loan Production

- Process loans and close accounts

- Collections of accounts

. Legal Process

- Initiating Legal actions with delinquent

accounts

- Court Appearances/Garnishments

SunTrust Bank NOV 2010 -

OCT 2011

East Rome Wal-Mart, 825 Cartersville HWY, Rome, GA 30161

706-***-****

. Member Services / Customer Service

- New account and loan processing

- Assistance with account issues

. Teller Services

- Customer transactions

- Personal assistance with account issues

- ATM Custodian

Rome Braves Baseball (Internship) APR 2010 - AUG

2010

755 Braves Boulevard, Rome GA 30161

706-***-****

. Assistant to Group Sale Manager

- Provided organized group support of up to 5,000

people

- Retail Merchandise and Group Ticket Sales

- Kid Zone Operations

. Community Relations

- Organize Rome Braves Youth Baseball Camp

- Supported "Frito's Family Friday's" weekly Braves

promotions

- Maintained historical picture marketing data

Wal-Mart Corporation - Lawn and Garden DEC 2007 - AUG

2008

41301 US Hwy 280, Sylacauga, AL 35150

256-***-****

. Customer Service / Sales Associate

- Developed interpersonal communication skills while

assisting customers'

- Achieved "Employee of the Month" in December 2007

in recognition of excellent service and quality

performance.

Fundraising Activities:

Shorter, GA Baseball Fund-raising Activities (2009 - 2010)

. Monster Jam

- Maintain product inventory of promotional items

. NASCAR Race, Bristol, TN

- AMP Energy Product Marketing Tent

. Shorter Youth Baseball Camp

- Management of tournament campaign during scheduled

camp

Sylacauga Youth Baseball (2008-2009)

. Assisted in organizing the leagues' team rosters and

solicitation of parent and children participation

Skill and Competencies:

. Computer Skills - MS Word, Excel, Power-point and

Access

. Leadership Attributes - Situational Leadership /

Effort production

. Organizational Skills - Coordination, delegating

authority and flexibility in management

. Self Management Skills - Punctuality, accountability

and responsibility

Adam F. Pilate

5 Stonecreek Dr, Rome, GA 30161

Phone: 256-***-****

***********@*****.***

References

Matt Larry Keith

Mock

Head Baseball Coach Wal-

Mart Store General Manager

Shorter University

41301 U.S. Hwy 280

315 Shorter Avenue

Sylacauga, AL 35150

Rome, GA30165 (256) 245-

0356

(706) 346- 3026

******@*******.***

Jim Jones

Assistant General Manager

Rome Braves

P.O. Box 5515

Rome, GA 30162

706-***-****

***.*****@******.***

Contact this candidate