Customer Service Assistant

Kyesha Davis

**** ******* **.

Calumet City, Il 60409

Cellular 331-***-****

*********@*****.***

Objective

Interested in furthering my career choice as a Dental Assistant with knowledge of front desk duties. A

position in a results-oriented company that seeks an ambitious and career conscious person, where

acquired skills and education will be utilized toward continued growth and advancement.

Qualification Highlights

• Holds a valid CPR certification

• Provides excellent customer service skills

• Knowledge of Patterson Eaglesoft software

• Graduate of 8 week Dental Assisting Training

• Volunteer for continuing education and skills

• Friendly and energetic

• Knowledge of 4hand dentistry (Syringe loading, passing, and receiving)

• Knowledge of developing x-rays

Experience

Becker Dental, Lansing, IL

Dental Assistant, 2012 - 2012

• Prepared patient, sterilized and disinfected instruments, set up instrument trays, prepared materials,

and assisted dentist during dental procedures

• Develop x-rays

• Recorded treatment information in patient records

• Took and recorded medical and dental histories and vital signs of patients

• Keeps office and reception area clean

• Stock needed supplies

• Call an confirm scheduled appointments

• File records

Smiles by Doctor D, Dyer, In

Dental/Intern, 2011 - 2011

• Poured, trimmed, and polished study casts

• Scheduled appointments, prepared bills and received payment for dental services, completed

insurance forms, and maintained records, manually and using computer

• Made preliminary impressions for study casts and occlusal registrations for mounting study casts

• Recorded treatment information in patient records

• Prepared patient, sterilized and disinfected instruments, set up instrument trays, prepared materials,

and assisted dentist during dental procedures

Speedway, Dyer, IN

Customer Service Rep., 2007 - Present

• Operated cash registers and computer input applications

• Involved with all aspects of customer service and order entry including solving problems, answering

questions, and working with customers to ensure fantastic service

Involved with all aspects of customer service and order entry including solving problems, answering

questions, and working with customers to ensure fantastic service

• Provides team with guidance, motivation, and discipline to consistently achieve sales and customer

satisfaction

• Committed to the assistance and support of others while maintaining a cheerful and helpful attitude

Education

H.S., General, 2003

Thornridge High School, Dolton, IL

Career Diploma, Dental Assistant, 2011

DATS Training School, Dyer, IN

Skills

• Confidentiality Assurance

• Attention to detail

• Multi-tasking skills with time management

• Client Scheduling, filing of documents and excellent telephone skills

• Professionalism

Contact this candidate