OBJECTIVE: To obtain a challenging opportunity to demonstrate my
professional and interpersonal skills where I can be
productive and help promote company growth.
EXPERIENCE:
**** ** **** *******l Institutions Retirement System, New York,
NY
Position: Member Services Representative/Administrative
Assistant
. Calculate pension benefits for Active deaths,
Disability, Deferred Vested members and pension
estimates to be approved by Benefits Manager for pension
payroll.
. Communicate with Lawyers, Financial planners, Long Term
Care facilities, Funeral Homes, Department of Housing,
Department of Labor on Pension, Life insurance claims
and 401(k) Savings plan benefits.
. Processed death benefits, life insurance claims and
disability retirement benefits.
. Accepted calls from members regarding their pension
checks, death benefits and queries.
. Composed and provided weekly reports on Deaths and
Disability.
. Maintain file system for retirees and employers on a
daily basis.
. Assisted Benefits Manager in setting up conference calls
and meeting arrangements.
. Held one-on-one meeting with members to assist them with
completion of retirement forms and answer questions and
queries.
. Assisted Benefit Specialist with pre-retirement counsel
workshops for potential retirees on a monthly basis.
. Maintain calendar in Outlook.
1996 to 1998 Fownes Gloves, New York, NY
Position: Executive Assistant
. Worked closely with Marketing Manager
. Meet and greet all vendors and consumers
. Full clerical responsibility for all outgoing
correspondence
. Maintained calendar of meetings and appointments with
clients
. Maintained file system and assisted with meeting
presentations
Education:
Mercy College, New York, N.Y.
Major: Criminal Justice; Pursuing: Bachelors Degree (105
Credits currently)
New York Career Institute
Major: Paralegal; Associate Degree GPA: 3.0
Skills: MS Word, Excel, PowerPoint, MS Outlook, typing 75 wpm,
Data Entry 10,000 key strokes, NBX (pension program)
References: Available upon request