Quality Assurance Manager

** ******* ****

Bowmanville, ON L*C *L*

Res: 905-***-****

Cell: 905-***-****

Email: ********@*******.***

Sarah Couch

Summary:

An individual with extensive experience in manufacturing who is capable of

working effectively in a fast paced rapidly changing environment. Excellent

leadership skills and can supervise a large number of employees in either a

unionized or non-unionized environment. Highly trustworthy, discreet and

handles all responsibilities in a professional manner. Has the ability to

champion new initiatives and can complete difficult tasks in a calm and

confident manner. Would be an asset to any organization seeking a dedicated

employee who can make a positive contribution.

Key Strengths:

. Excellent interpersonal skills and customer focused

. Ability to work equally well in a team or alone

. Detail minded and analytical

. Strong oral and written communication skills

. Ability to multi-task without losing focus

. Always completes tasks within allocated deadlines

. Has a tremendous sense of urgency

. Works well under pressure

. Ability to lead, train and motivate others

Core Competencies:

. Task and results driven Congenial personality

. Analytical problem solver Resourceful

. Reliable/consistent Training/mentoring

Work Experience:

AGROPUR CANADA NOV 2011 - PRESENT

Production/Sanitation Supervisor

. Supervise up to 30 people, including the Quality and Maintenance

departments

. Oversee daily production and process activities, including UHT

processing, HTST, VTIS, micro filtration, Steritherm

. Adhere is daily production schedule

. Monitor CIP and COP systems

. Manage chemical inventory, costing,

. Monitor micro testing and of processing systems and production lines

. Manage weekly payroll of employees using Kronos

. Schedule employees effectively to decrease overtime and maintain

budget

. Monitor and arrange Maintenance PM's

UNILEVER CANADA FEB 2010 - NOV 2011

Production Supervisor/Plant Scheduler/Inventory Analyst

. Manage Inventory of packaging, raw materials and finished goods

. Managed production lines and scheduling effectively to decrease the

overall finished goods inventory

. Decreased line changeover time to increase line efficiency

. Implemented sequencing of production for overall effectiveness

. Post all Bills of Landing

. Schedule line production for the plant

. Manage inventory system using SAP and WMS

. Monthly balancing of inventory

. Supervise up to 40 people

. Involved in many cost saving KPI's

. Manage weekly payroll of hourly employees

. Facilitate TPM meetings and monitor activities

. Manage and validate the installation and start up production of new

processing equipment

. Manage and oversee the installation and validation of new CIP program

. Ensure training to staff for all new installations

. Project lead and trainer for new SAP launch

. Lead for all new product innovations

. Order equipment parts for maintenance activities

CARDINAL MEATS LIMITED JUNE 2009 - FEB 2010

Plant Supervisor

. Write and implement SOP's for Production lines

. Manage performance of production and packaging lines

. Create production and packaging schedules

. Supervise up to 30 people

Nestle Canada, Toronto, ON

2007-2009 (left due to restructURing)

Production Supervisor

. Implemented and maintained Quality System Management and Sanitation

Programs for Departments

. Liaison between Maintenance and Electrical Staff

. Managed departmental labour, production and line efficiency budgets

. Performed daily, weekly and monthly inventory control from raw materials

to finished goods

. Managed up to 60 unionized employees

. Arranged employees schedules

. Ensured that employees adhered to Company Policies and Procedures

. Administered discipline

. Balanced and confirmed daily purchase orders for production using SAP

. Maintained equipment efficiencies and entered downtime into SAM system

. Arranged and approved overtime for employees using Kronos

. Attended daily production meetings

. Ensured the quality of the product was up to Company Standards

FGF Brands, Concord, ON 2006-2007

Quality/Sanitation Manager HACCP Coordinator

. Created and implemented Sanitation Operating Procedures

. Trained and hired new Sanitation Team

. Managed all Quality in facility

. Wrote HACCP Program and implemented new policies and procedures to meet

Government Food Safety Standards

. Wrote Standard Operating Procedures for all Departments

. Created micro analysis program for Environmental testing to testing of

Finished Goods, and implemented

. Wrote, issued and maintained Product specifications for New products,

existing products

. Handled customer complaints from the Co operate clients to the general

public

. Involved in New Product Development from the concept to the final

production

. Issued Product Specifications for all products

Kraft Canada Inc., Cobourg, ON

1997-2006(plant closure)

Quality Systems Technician, Cereals & Rice and Desserts & Beverages

Quality Systems Duties

. Organized and interpreted qualitative and quantitative data

. Responsible for quality assurance of in process and packed finished

product

. Held, released and tracked out of specification product

. Inspected and released packaging lines

. Conducted standard microbiological testing

. Operated GC, HPLC, AA, IR, IC, UV/VIS and Karl Fischer

. Performed USP testing on raw and finished products

. Trained in MSDS, GMP's, SOP's HACCP and WHMIS

. Instrument calibration

. Internal Auditing for Production Department

. Performed line sanitation swabs for micro testing

. Weight Control auditing

. Aide in New Product testing

. Sanitation of production lines

. Inventory control of vitamins

. Trained employees in Allergen awareness, Sanitation and Critical Control

Points

MCM Nor-County Frozen Foods, Port Hope, ON 1997-1997(plant closure)

Quality Assurance Manager/Bacteriologist

Education:

Durham College, Oshawa, ON, 1994-1997

. Three year Diploma in Food and Drug Technology

Technical Skills:

. Working knowledge of Microsoft Excel, Office, and Word, Power point,

Outlook Express, Windows 95, 98 and XP, Internet Explorer, SAP, AS400 and

Prism, MAX for Window

Achievements:

. Leadership skills - training all new employees

. In process improvement projects

. Budget analysis

. Hiring Committee involved in the hiring of approx. 150 new employees

Certificates:

. Workplace Safety and Insurance Board Level 1 and Two certificate, Facing

Management, WSIB Certified Trainer with the Ontario Federation of

Labour, Collective Bargaining certificate, Conflict Resolution

certificate

. First Aid and CPR Certificate

. Lean Manufacturing with a Twist

. TPM Facilitator Course

. Sanitation Workshop by Ecolab

. Spill Response certificate

. FDA acidified foods course with University of Guelph

References supplied upon request

Contact this candidate