Customer Service High School

Roscoe Davis III

*** ********* ** *** *, Baltimore, MD 21201 443-***-**** *******@*****.***

Summary

Energetic employee with over 6 years of experience in executive supportive roles. Organized and professional.

Highlights

Advanced MS Office Suite Knowledge

Schedule Management

Professional and Mature

Meticulous Attention to Detail

Dedicated Team Player

Results-oriented

Strong Interpersonal Skills

Self-directed

Experience

Gallery Blocks November 2012 to April 2013

Canvas Assembler

Cockeysville, MD

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.

Maintained the work area in a neat and organized fashion.

Managed daily office operations and maintenance of equipment.

Maryland State Highway Administration September 2006 to September 2012

Transportation Engineer Technician III

Baltimore, MD

• Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.

• Designed electronic file systems and maintained electronic and paper files.

• Planned meetings and prepared conference rooms.

• Made copies, sent faxes and handled all incoming and outgoing correspondence.

• Created PowerPoint presentations used for business development.

• Properly routed agreements, contracts and invoices through the signature process.

• Received and screened a high volume of internal and external communications, including email and mail.

• Received and distributed faxes and mail in a timely manner.

• Managed daily office operations and maintenance of equipment.

• Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Reed’s Window Cleaning Co September 2004 to August 2006

Window Cleaning Technician

Baltimore, MD

• Cleaned Windows and upheld excellent customer service.

• Maintained a work vehicle as well as a daily work route

Education

Mergenthaler Vocational Technical High School 2004

High School Diploma: Drafting

Baltimore, MD

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