Sales Customer Service
Resume:
KAITLIN A. JORGENSEN
**** ****** ***. *** *****, CA
92109
****************@*****.***
Motivated bachelor's-degreed achiever with a highly creative side eager to
bring to your firm the ability to significantly increase growth,
profitability, and shareholder value while allowing me to drive conceptual,
leadership and creative framework.
PROFESSIONAL PROFILE
? Highly creative marketer with a history of developing brand strategies to
reposition and retain brands in the past 7 years by adapting in creating
and reaching a target market.
? Strong self-starter with track record of personal responsibility,
ownership of work and reputation for making things happen.
? 2 years of experience with the ability to analyze through merchandise
classifications and the calculation of open-to-buy.
? Strong leader who effectively motivates others and directs top-level
strategic initiatives.
? Computer-literate performer with extensive software proficiency covering
wide variety of applications for both Windows and Mac operating systems,
including PowerPoint, Excel, Word, Adobe Illustrator, Photoshop, In
Design, Outlook and Lectra 3D programs.
PROFESSIONAL EXPERIENCE
Apparel Management & Merchandise Specialist, BikeBandit.com 08/11-
12/12
* Managed website content through product uploads, product descriptions and
Photoshop image editing.
* Increased product availability to consumer by three times the amount of
previous year.
* Maintained vendor relationships while meeting seasonally to view upcoming
new products for the next year. This includes attending trade shows.
* Managed the development process to meet calendar deadlines while adhering
to appropriate costs/IMU goals.
* Helped maintain YouTube channel and create in-house product videos.
* Trained and coached efficiently and effectively to new team associates.
* Proven ability to achieve margin requirements, increase profitability and
sales.
* Reviewed and identified technical issues and risk management during the
development process while using Help Desk.
Executive Assistant, The Herb Box 09/10 -
02/11
? Provided executive-level administrative and creative marketing support to
the Co-owner Executive Chef.
? Responsibilities covered social media, promotions, package development,
ordering, restaurant decor and branding for new emerging restaurants.
? Highly experienced in internal brand and creative teams as well as in
outside resources such as design, branding, promotional agencies,
structural suppliers, printing suppliers and fabricators.
? Served as point person for managers, clients, and vendors to ensure
proper lines of communication.
? Coordinated projects and events exercising ability to improvise, improve
procedures, and meet demanding deadlines.
K. Jorgensen - page 2
Assistant Buyer Coordinator, Bestswimwear.com 08/07
- 07/09
? Assisted head buyer in purchasing and selecting merchandise which
supports overall department sales volume, gross margin and turnover
objectives.
? Developed new accounts, generated growth and profitability while
processing about 80 online sales per day with customers all over the
World.
? Styled swimwear models for TV shows like Fox, reality shows and music
videos.
? Obtained samples for approval prior to the final agreement with the
vendor.
? Created, submitted and tracked purchase orders through QuickBooks and
Excel.
Marketing Event Coordinator Intern, Celebrity Events Inc., Hollywood, CA
04/08 - 07/08
? Created Players Paradise event and proposals using Adobe Illustrator with
deadlines.
? Helped coordinate events while generating sponsors.
? Highly successful marketing initiatives to create demand for new
products/services/goods, to identify and target niche markets with SET
Magazine.
Assistant Manager, Famous Footwear, Waukesha, WI 03/05 -
08/06
? Supervised all customer services, display merchandising, sales, and
employee training.
? Consistently met and exceeded sales goals and product quotas.
? Ensured proper staffing to establish high standards of customer service.
? Assisted store manager in merchandising and store layout to feature new
items and best sellers.
Store Key Holder / Merchandiser, Aeropostale, Brookfield, WI 03/04
- 08/05
? Prepared daily bank deposits when opening and closing store.
? Visual Merchandised window displays and markdowns.
? Consistently was up-selling to customers at the cash register.
? Supervised staff of 6 associates providing inventory control, customer
service, and shipping/receiving.
EDUCATION
Bachelor of Science in Fashion Marketing & Management
The Art Institute of California - Hollywood, 2009
? Additional Studies: Retail Buying, Advertising, Developing Business and
Marketing Plans, Analyze/Forecast Trends, Formulating Promotional
Strategies, Developing Budgets, 3-D Visual Merchandising, Store
Operations, Global Marketing, Business Ownership, Inventory Stock
Control, Marketing & Management
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