Technician Information Technology

David Ochsner

**** ****** ** ******* ** ***** 916-***-**** **********@*****.***

Summary

Telecommunications Technician and Information Technology Specialist with highly flexible skill set that is essential for

today’s constantly changing electronics industry. Talent for quickly mastering new technology. Proven trouble shooting

and problem solving abilities. Thrive in deadline-driven environments delivering strong and sustainable results. Ability

to aggressively perform in highly visible roles, capitalize on growth opportunities, and deliver sustainable results

while thinking beyond perceived limitations.

Education / Certifications / Licenses

Bachelor of Science degree in Information Technology / Networking & Telecommunications

Associate's degree in Business Management

Electronics Technician in the United States Coast Guard

IICRC Certification

Federal Communications Commission General Radiotelephone Operator

Professional Experience

2008 – Present SMA AMERICA, LLC

Material Resource Planner (MRP) for North America.

Managed over 2.5 million dollars of spare parts. Lowered reorder points for

hundreds of items in SAP; thereby, decrease inventory levels and reducing

overhead without jeopardizing mission objectives.

Redesigned the spare parts department to reducing repair times and improving

departmental efficiency.

Performed testing and repairs down to component level on over 20 models of

Sunny Boy grid tied inverters including Bluetooth and Zigbee communications

devices.

Collaborated with Engineers in Germany to identify design and production flaws;

resulting in shorter resolution times and substantial saving in transportation cost.

2001 – 2008 FLOOD AND FIRE RESTORATION

Owner and certified loss mitigation specialist.

Experienced in developing a start-up business with an average growth of 25% per year. Trained

all team members in proper mitigation practices.

Maintained IICRC certification in water restoration, carpet care, and odor mitigation.

Monitored all jobs ensuring customer satisfaction and compliance with job specifications.

Managed job sites to allow business to remain open and homeowners to remain in their homes

during restoration work; thereby, lowering cost to business and aggravation to homeowners.

David Ochsner

6512 Upland Ct Rocklin CA 95677 916-***-**** **********@*****.***

Additional Professional Experience

WILLIAM’S COMMUNICATIONS

Telecommunications Technician

Tested all circuits from DS-0 to fiber; including SONET, ATM, Frame Relay, and

VoIP.

Developed a technician hands-on training process that reduced the learning curve

of new technicians.

Improved methods for handling trouble tickets and providing first rate customer

service.

Lead technician overseeing technical training, kept informed of latest technology,

managing customer accounts, and solved high-level problems.

MCI WORLDCOM

Telecommunications Technician

Managed a team of three in various facilities management duties including

expanding the building automation system.

Developed method of procedures (MOP).

Managed at team of five converting the Elverta Junction from analog to digital

without disrupting customer services.

Installed, tested, and certified various network and telephony equipment;

including the DC battery plant, rectifiers, switch gear, and backup generators.

Technical Knowledge

Project Management MS Office Xactimate

1. 5. 9.

Java SAP 10. Alice

2. 6.

3. Unix 7. SQL 11. C++

4. Critical Thinking 8. Complex Problem 12. Sound Judgment and

Solving Decision making

Contact this candidate