Manager Customer Service

Alejandro Nunez

**** *** ***.

Bell Gardens, CA *0201

Phone: 323-***-****

E Mail: ********@*****.***

OBJECTIVE

To obtain a position with your Company as a Warehouse/Facilities Manager because of my professional

experience and skill level as a Warehouse and Logistics Manager will contribute to your company’s needs

and growth.

WAREHOUSE MANAGER PROFILE

9 years of proven success in developing standards, procedures, and efficiencies in a

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warehouse/distribution center.

Developed layout, organization, and processes for a warehouse and distribution center.

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Ability to analyze and interpret policies, procedures, guidelines and other business practices.

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Forward thinking strategist able to thrive in a fast pace environment while managing multiple task

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and meeting goals and deadlines.

Broad based capability to learn, adapt and integrate to a variety of supply warehouse management

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software and distribution systems.

Performance driven with the ability to motivate self and others by providing team leadership by

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offering honest, constructive and critical feedback to staff, and leading by example.

AREAS OF EXPERTISE:

Distribution Management, Procedures and Safety Compliance, Quality Assurance, Inventory Control

Processes, Training and Leadership, and Transportation and Materials Handling.

PROFESSIONAL EXPERIENCE

Performance Design Products LLC, Vernon CA

Warehouse/Distribution Center Manager, (6/02 – 7/11 )

Monitored inbound shipments confirmations and delivery notifications from international suppliers

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and freight carriers.

Managed the daily operations of the distribution center.

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Planned and managed physical inventory procedures with the Finance Department.

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Managed the expense budget of the temporary workers for the warehouse.

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Instituted ways of packaging company product by implementing new machinery for a more efficient

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and quicker way on how to do business.

Maintained the open ticket report as a monthly or daily tracking tool for use by the distribution

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center/warehouse. Ensured domestic and international customer drop ship orders on a timely basis.

Company Achievements:

Found new machinery that produced more of the company’s product, which increased production

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by 70%, and made it safer for the employees to work on.

With effective leadership, motivational skills and built a great report with temporary staff workers.

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Turned some into official company employees that benefited the company.

Consistently surpassed monthly shipping/ invoicing goals that contributed to the company’s growth.

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AtTheMart.com, Bell Gardens CA.

Warehouse Manager, (5/01 – 6/02)

• Ensured daily sales orders were done in a timely fashion to make the daily pickups on time.

• Dealt with the employee screening, hiring, and training for the distribution center.

• Managed inventory of supplies at the distribution center to accommodate the company’s retail stores

by ensuring stock level were maintain to adequately meet operation needs.

Company Achievements:

Find a better phone system for sales personnel to use as well for the company.

EDUCATION AND TRAINING

High School Diploma

Apple Valley High School, June 1990

Software Skills:

• Excel

• Word

• Outlook

• Parature (Customer Service portal)

Contact this candidate