Pamala Hairston
Cedar Hill, TX 75104
Home: 972-***-****
Cell: 469-***-****
Email: **************@*****.***
Objective
To obtain an Office position in a growth-oriented company where I can
utilize my administrative and analytical skills and acquire new abilities.
Qualifications
. More than 8 years experience in an office environment.
. Able to relate well to the public, very personable and good on the
telephone.
. Strong ability to work effectively with multiple supervisors.
. Capable and practiced in handling complex and multifaceted tasks.
. Extremely knowledgeable with clerical tasks and time management.
. Well-versed in Windows, Microsoft Office, ten key, and database
management.
Education
Laurel Park High School Graduate, Martinsville, VA
Bill J Priest Business College, Dallas, TX
Certificate: Office Applications and Office Procedures
August, 2002
Work Experience
Payment Processor: March 2005-December 2012, Phillips Insurance Services,
Mesquite TX
. Job duties: Answering telephones, taking messages, responding to
inquiries, providing comprehensive clerical support to center staff and
management.
. Tracked, documented and update customers' accounts.
. Researched and analyzed customers' historical and current data.
. Recorded and prepared checks for input.
. Process maintenance requests.
. Assist in opening and closing the facility.
Office Receptionist:: January 2003-March 2005, Dillard's, Arlington, TX
. Acted as initial point of contact for inquiries and requests and
directed people to those who could be of assistance.
. Answered phones in a professional and helpful manner.
. Provided information regarding programs, courses, policies, and
procedures to internal and external contacts.
. Interacted with staff and faculty.
. Promoted a positive work atmosphere by behaving and communicating in a
manner that supported my team.
. Ordered, distributed and managed office inventory, keeping work space
neat and organized.