Customer Service Assistant

ALISON MOVIDO

*** ********* ******, ******, ** 92324 - 909-***-****(H) -

*********@*****.***

Professional Overview

Energetic, results-oriented team-player eager to bring my strong

administrative skills to a growing company who needs top-level

support.

Summary of Skills

Meticulous attention to detail

Type 81 WPM

Excellent communication skills

Microsoft Office, Excel, PowerPoint, Outlook

Highly organized with superior attention to detail

4 years experience cash handling, sales and customer service with an

emphasis in management

Work Experience

Safeguard Properties Inc. October 2011 to March 2013

via Adecco USA

Property Preservation Specialist

San Bernardino, CA

Mitigate loss to company/investors by managing maintenance and repair

of bank owned foreclosure properties

Identify & properly escalate cases with a sense of urgency and

ownership

Maintained superior relationships with cities and Field Services

Suppliers

Green Leaf Wellness

September 2009 to June 2011

Manager

San Diego, CA

Assisted in all areas of administrative work including data entry,

receptionist duties, file organization

Oversaw inventory and office supply purchases

Processed accounts receivable/payable

Assisted in payroll preparation and documentation

Little Baby Birdrock June

2008 to December 2010

Manager

San Diego, CA

Invoicing, cash handling

Handling customer inquiries including chargeback's/discrepancies &

issuing credit

Assistant buying of inventory

Sales

Scheduling of employees

Clerical office duties

The Container Store

September 2005 to March 2006

Sales Associate

San Diego, CA

Cash handling

Sales

Provided excellent customer service

Education

San Diego State University

Business Administration

Bachelor of Science Degree with emphasis in management

Keywords

Inventory, office supplies, type 81 WPM, reception, account

payable/receivable, website maintenance, client relations, front desk,

executive assistance, Microsoft Office, data entry, payroll

Accomplishments

. Scheduling

Facilitated on boarding of new employees by scheduling training,

answering questions and processing paperwork

. Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk

reception within high-volume environment

. Administration

Performed administration tasks such as filing, developing

spreadsheets, faxing reports

. Vendor Management

Assistant buying of inventory

. Customer Service

Handled customers effectively by identifying needs, quickly gaining

trust, approaching complex situations and resolving problems to

maximize efficiency.

. Operations

Accountable for all operations of busy office, including accounts

payable/receivable, POS trouble shooting

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