Quality Control Customer Service
Resume:
R ussell A. Wilharm
**** ****** * **** * r ive - Jacksonville, FL 32244
********@*********.***
PRODUCT I ION SPEC IAL IST
PRODUCT ION SUPERV ISOR
WORK EXPER IENCE:
Russell’s Home Improvement
October 1999 to Present
Owner/Operator
*Sized/cut and bent rebar for concrete build outs and home additions.
*Operated fabrication equipment including surface grinders, saws and pipe benders
*Established operational and process improvements to ensure superior quality and custom
fabricated parts
*This is implemented through home improvements and repairs
*Resource allocations of parts, labor, and t ime standards were evaluated
* Utilized powered hand tools, measuring devices (micrometers, tape measures, etc.)
Ky-klone I nternational
March 15, 2011 to October 18, 2011
Lead Assembler
* Assembled electric motors including i ts final assembly to mounting plates
*Packaging procedures were implemented for shipment
*T raining new employees and process improvements were also t ransacted
*Achievements included better quality control by testing electric motors and customer
i dentification labels
Sun Ti re Corporate, Jacksonville, FL
D ecember 2008 to October 2009
Sales
*Oversaw customer complaints, setting appointments, monitoring production verses sales of twelve
s tores and t heir inventories
*T ransformed customer service into commercial accounts
Southeastern Metals
January 2003 to October 2006
Production Lead
* Implemented production planning from raw material availability to finished product packaging
* Interpreting blueprints and use of micrometers/calipers were utilized for quality control
* Set up /operated m achinery such as drill presses, CNC machines, brake presses, roll formers and
shears during
fabrication
P age 2
Russell A. Wilharm
Aerotek
Febuary 1998 to Janua ry 2003
Fabrication Specialist
* Fabricated and assembled aircraft composite (resins and hardeners) and sheet metal components
u tilizing
a shear, punch presses, and press brakes. Quality control was examined by micrometers, calipers,
measuring tape
and template fixtures. Assembly process included r iveting (install/removal) using clamps,
fasteners, pins etc.
Skilled in close tolerance work and have ability to fabricate with or without blueprint. Also used
power tools
(drills, saws and hand tools) along with drill press, notching machinery and roll mills.
Summary
• Experienced as a PRODUCTION SUPERVISOR for Jacksonville Suns (Maintenance-5yrs),
T uscarorra (Injection molding-18 mo.), Excell Industries (assembly-5yrs)
E ducation
Officer Basic Course, Ft. Benning, Georgia 31904
Completed program with t raining in vehicle/aircraft maintenance (repair, modify, and
replace equipment), personnel management and supervisory t raining.
University of North Florida
4567 St. John's Bluff Road
Jacksonville, FL
Degree: Bachelor of Manufacturing Technology and Engineering
G raduate of Florida Jr. College
3939 Roosevelt Blvd.
Jacksonville, FL 32210
Degree: Associate in Science and Associate in Ar ts
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