Customer Service Manager

Angela M. Moore

Redmond, WA *****

*.*********@*****.***

206-***-**** (Cell)

Skills:

**-*** ** ***** *+ Years Customer Service

Experience/Healthcare

** *** **** ****

Detail Oriented Excel

Experience:

OMAC Objective Medical Assessments Corporation

Clinic

Coordinator

04/2010 to 4/2013

Prepared Charts for Doctors,

Roomed Patients

Prepared Documents for Billing

Electronic Medical Records

Listen to Dictation

Various Medical Office Tasks

Scheduled Appointments

Nash Property

Management Seattle,

WA

On Site Resident

Manager 04/01/08 to 11/09

Prepared lease and rental agreements for lessees and collected specified

Rents.

Employed services of security, maintenance and grounds keeping personnel

if

Required.

Arranged for alterations, maintenance, upkeep and reconditioning of

property.

Identified problems, diagnosed causes and determined corrective actions.

Learned all aspects of property management

Terra Resources Seattle,

WA 98104

WA 98121

Temporary

Employment 10/06 to

03/09

Consistently reported to temporary jobs on time and consistently displayed

a

Good work ethic at clients establishments.

Regence Blue Shield

Seattle, WA 98104

Customer Service

Representative 05/02 to 05/03

Answered telephone and scheduled appointments in a call center.

Maintained client Medical records.

Maintained and investigated all claims that were denied per Supervisor

Instruction.

Responded to written and telephone requests from Doctors and Pharmacists

per

Confidentiality agreement

.

Captains Catering Service Seattle,

WA 98109

Catering Office Manager

06/93 to 05/03

Helped over see all aspects of catering business.

Processed A/P, A/R, Bi Monthly Payroll.

Verified cash receipts and kept sales records.

Education: North Seattle Community College

Medical Office 2009

References: Available upon request

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