Dispatcher/CSR/fleet manager

Timothy L. Thaden

***** ****** **** ****, ** ****4 Home: 402-***-**** Cell: 402-***-**** *******@***.***

To obtain a position within the transportation industry as a Dispatcher.

objective

• More than 26 years of experience in the transportation industry

summary of

qualifications • Experience as a fleet manager, dispatcher, customer service representative,

driver, owner-operator and advocate for owner-operators

• Team-oriented, responsible leader, ability to accomplish professional goals quickly and efficiently

• Excellent people skills

Parts Manager n iowa tank lines, Ankeny, IA – Stanley, ND terminal 05/2012 to 12/2012

employment

Streamlined parts inventory from $250k to approx. $180k, and decreased an average shrinkage of

5 – 6% to less than .5% within eight months. Fostered strong relationships with a variety of vendors,

purchasing necessary truck- and trailer-specific parts as needed. Counted and recorded product,

and submitted monthly inventory results on time, dramatically decreasing report errors.

Dispatcher n iowa tank lines, Ankeny, IA – Omaha, NE terminal 11/2005 to 05/2012

Maintained excellent customer relations with a variety of retail clients (incl: HyVee and Cubby’s,

as well as additional smaller accounts) in the role of fuel level management. Responsible for main-

taining proper fuel inventories, and dispatching various types of fuel for 50+ stores throughout

the Omaha, NE, Sioux City, IA, and Sioux Falls, SD regions.

Dispatcher, Owner-Operator Advocate n hunt transportation, Omaha, NE 01/1998 to 08/2005

Matched available trucks with available loads with a minimum of dead head. Assured customer’s

freight was picked up and delivered in a safe and timely manner. Advocated for 150 owner-operators

regarding such issues as pay, miles and home time. Acted as liaison between owner-operators

and management.

Fleet Manager, Dispatcher, CSR n seward motor freight, Seward, NE 07/1996 to 12/1997

Managed the entire flatbed division fleet of 30 trucks. Responsible for quoting rates, booking

freight and addressing customer concerns and claims. Solicited new customers in all 48 states.

Matched trucks with loads. Attended to drivers’ needs, such as home time and pay raises.

Owner-Operator n jetco, Lincoln, NE 05/1991 to 05/1996

Maintained records and files to sustain a “satisfactory” DOT rating. Booked, picked up, delivered

and billed freight. Maintained equipment and hired drivers.

Commercial Sales Representative n t.o. haas tire co., Lincoln, NE 08/1988 to 05/1991

Solicited and procured new accounts – serviced and maintained current accounts. Routinely performed

tire checks on customer fleets and performed service when necessary.

Fleet Manager, Dispatcher n werner enterprises, Omaha, NE 01/1988 to 07/1988

Managed board of between 55 and 60 trucks. Assured customers of on-time deliveries. Responsible

for driver retention through adequate home time and plenty of miles.

Driver n werner enterprises, Omaha, NE 10/1986 to 12/1987

Picked up and delivered freight in a timely and safe manner. Performed light vehicle maintenance.

Professional Truck Driver Training Certificate 03/1986 to 09/1986

education

southeast community college, Lincoln, NE n Graduated 1st in class with a 4.0 gpa

Business Administration 08/1980 to 05/1981

university of nebraska-lincoln, Lincoln, NE n Completed 24 credit hours

Associate of Art in Pre-Law 09/1972 to 05/1976

(formerly fairbury jr. college), Fairbury, NE

southeast community college

Attended on a football scholarship

• Certified in DOT drug and alcohol testing, September 2003, Knoxville, TN

skills and

• Proficient in AS400 software

honors

• Experience with Qual-Comm Communications

• Holds a current Class A CDL

Received Outstanding Alumni Award, 1991, southeast community college, Lincoln, NE

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Received Safe Driver Award, 1987, werner enterprises, Omaha, NE

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