Weblogic System Admin

Sreedhar.Popuri

Mobile No: 91-996*******

Mail:**********@*****.***

Objective

Aspire to attain a position of leadership in management through excellence in domain knowledge and application of practical learning, working towards organizational and self-development

Professional Synopsis

Having around 6 Years of experience in IT Industry.

Having total 3.1 Years of experience as a Weblogic System Admin.

Having total 2.10 Years of experience in Manual Testing and Automation Testing using Test Automation Tool QTP 9.2.

Technical Experience in ICare and Clarify CRM application for System Administration, Application Technical Production Support built on Oracle 10g, UNIX, Shell Scripting, SQL and PL/SQL, Weblogic, Tuxedo server.

To keep track of UNIX based Sun Solaris servers (Weblogic and Tuxedo servers).These servers are configured for applications which include both thick and thin client and various important processes like Process Manager, MACD controller etc.

Good Experience in Middleware Services (JMS, JDBC) in WebLogic.

Good Experience in BMC Remedy ticketing tool.

Good Experience in applying the Weblogic patches.

Shell scripting, Batch file creation and scheduling in the Crontab.

Disk Space files system management, Alert log / trace & file management.

Configuration of new application server through Weblogic console tool.

JMS Configuration- JMS Server, Connection Factory, Topic/queue Distributed destination.

Analyze and resolve escalated problems within target.

Experience in operational 24x7 supports, best practice trouble shooting, monitoring and maintenance.

Quickly adapting to newer technologies.

Work effectively under pressure and handle changing priorities to keep within deadlines.

Good Team Player with excellent Technical, Communication, Multi Tasking, Leading and Interpersonal Skills.

Experience in Live Production and Testing Environment in IT Telecom Domain.

Well acquainted with Software Development Life Cycle and Software Test Life Cycle.

Expertise in development of Test Case Design, Test Case Execution and Defect Reporting.

Expertise in Preparation of Test Case Review Report, Test Case Execution Report and Defect Analysis Report.

Extensive working experience on Functionality Testing, Retesting, Regression Testing and Adhoc Testing.

Finding defects by running Tests and reporting to Bug tracking tool, good understanding of Bug tracking process.

Executing the Test Scripts and analyzing the results.

Understanding the business requirements and developed test cases to test the complete functionality of the application.

Effective co-ordination between Development team and Testing Team.

Expertise in Test Management tool TFS.

Excellent communication & interpersonal skills with strong analytical, team building, problem solving and organizational abilities.

Professional Experience

Working as a Deputy Manager for Reliance Tech Services, Mumbai from December 2009 to Till Date.

Worked as a Software Test Engineer for Mastek Ltd, Mumbai from April 2007 to December 2009.

Educational Qualification

Professional Degree M.B.A from Nagarjuna University, 2005.

Technical Certification

Pursued the CTFL certification from ISTQB.

Technical Adeptness

Main Skill Sets : SQL, UNIX, Shell Scripting, Manual Testing and QTP.

Tools : SSH Client, Xshell, Putty, Toad9.0.1.8, BMC Remedy.

Scripting Languages : VB Scripting and Shell Scripting.

Functional Testing tool : Quick Test Professional.

Test Management tool : TFS.

Database : Oracle 10g, MS-SQL Server.

Operating System : Windows 98/2000/XP, UNIX.

Project Summary

# Project 1

Title : ICare and Clarify CRM application.

Client : Reliance Communications Ltd, DAKC, Navi Mumbai.

Environment : Live Production and Testing Application.

Application : SunOS Solaris 5.10, Clarify application 8.1 Weblogic & Tuxedo.

Role : Application Administrator and Support.

Duration : February 2010 to Till Date.

Description:

Reliance Communication is the biggest telecom company in India with 125 million mobile users. The project is to provide CRM system for order Management and customer care across, web world express stores and payment retailers across the pan India. Application involves development of customer interface to take user input and store them in Clarify Database for processing. The captured information is processed and sent to the down-stream systems through TIBCO.

Clarify (Thick Client):- This application is used to meet the business operational requirements. This application is widely used by customer care across, web world express stores, and payment retailers across India .For Load Balancing of thick client we uses Tuxedo Servers.

ICare:- This is a web based application used by business people as well as by customer care and web world store across pan India,this is thin client application and only GSM,CDMA users, for that Load Balancing we use weblogic Servers.

Responsibilities

• Application Production Support and UAT Testing End to End.

• Managed production support issues related to Clarify and ICare assigned to developers and monitored that they are resolved efficiently and closed on time.

• Deploy the Patches on both production and testing server.

• Troubleshooting and Deploying Application and Maintenance.

• Monitoring of all Production Servers (UNIX based ).

• Monitoring and Killing of Heavily Running Database Session which Degrade the Application Performance.

• Performance Resolution on Deadlock and Locking Session in Running Application.

• To resolve user related issue like ID creation, Update,Deletion for application use.

• Shell scripting batch file creation and scheduling in the Crontab.

• Release Management.

• Disk Space files system management, Alert log / trace & file management.

• Fix the bug and make a change request use of Remedy.

• Coordinate with development team for production releases and application related issue.

• Handling Hot Fix’s and Patch Releases deployment into Staging & Production.

• Updating to customer ops team about the issue and their status.

• Provide support to UAT team for testing application functionality.

• Support End Users on technical issues including problems related to Application, Database, and Infrastructure.

• Adhere to SLA response and resolution times and ensure cases are regularly updated.

• Identify solutions to work around open issues / problems that are under investigation or pending resolution.

• ITIL Process and tools experience (Incident, Change, problem, and solution management.

# Project 2

Title : RAMP

Client : Microsoft, US.

Environment : ASP.Net, MS-SQL Server.

Testing Environment : Manual, Automation, VSS, TFS.

Role : Software Test Engineer.

Duration : December 2007 to December 2009.

Description:

The Release Application Management Platform (RAMP) is an initiative to create a central source of product roadmap and release information for the Online Services Monthly Business and/or Product Reviews (MBRs, MPR’s) of Microsoft application. This is mainly developed for Microsoft Internal Management purpose. The main objective of the RAMP is to track and manage the Releases happening in Microsoft. User can build custom reports through query builder and User can manage and track end to end release progress. Planners and PM’s with appropriate permissions can have the ability to add and edit release records that they have created or have been added to as an owner.

Responsibilities

• Requirements understanding.

• Preparing and review of Test Cases.

• Preparation of Functions for Repeated navigations and Modules.

• Design the object repository (Shared and Per Action) based upon Object properties.

• Associate the Tests, Library Functions and Shared Repositories to the QTP.

• Import or prepare the Test data into the Data table.

• Executing the Scripts.

• Generate Test Results in Excel sheet.

• Identification of bugs and Reporting.

• Test Summery and Execution Report Preparation.

# Project 3

Title : CES

Client : CAPITA, UK

Environment : ASP.Net, MS-SQL Server.

Testing Environment : Manual, VSS, Epmo.

Role : Software Test Engineer.

Duration : April 2007 to December 2007.

Description:

The School Census is a statutory return which collects the School and Pupil Level data for schools. The information gathered in the School Census is primarily used to determine budgets (capitation) for the schools involved. In addition, there are other sets of information that the Department for Children, Schools and Families (DCSF) uses for statistical purposes, monitoring policy, national pupil database. The School Census has three termly collections: Spring, summer and autumn. The census covers nursery, primary, middle, secondary and special schools

Responsibilities

• Analyzing the Customer Requirement Specifications.

• Preparing the Test Cases and Reviewing the Test cases.

• Executing the Test Cases and analyzing the Test results.

• Responsible for defect reporting and tracking.

• Preparing Test metrics and Issue Log.

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