P.O. Box ****
North Little Rock, AR *****
E-:mail: ***************@***.***
501-***-****- Cell
Wilma J. Young
Objective: To obtain a position in a professional business. In an
environment that support professionalism, advances education and teamwork
that benefits self-growth, and the company success their goals. Having
experience with service skills is an asset to your company. Very flexible,
dependability, communicate with a diverse of people, hard worker, creative,
work with less supervise, excellence in customer service and a plus, have
good attendance.
Summary of Qualifications:
Altogether I have (6) years of experience in the mailroom. (4) Years
as a mail carrier, (1) yr. (6) month as a mail clerk and mail handler,
at the PC&DC Center which is the United States Postal Services. (North
Little Rock, East McCain Blvd).
Having been a delivery contract driver, counter manager for "big box"
department store, bonded postal pick up and delivery at the United
States Postal stations.
Have a prefect attendance record. Never miss work unless it is an
emergency. I am very dependable.
Very much of a people person with people skill (my
passion).Communicate very well with others as well as meet daily
operation and goals.
Have knowledge of Microsoft products (Microsoft Office, Microsoft
Suites; Quicken books, and other computer software
programs Powerpoint Presentations, Excel Spreadsheets, etc.
Performs in a fast-pace environment an exceed targets of achievement
of overall organizational goals.
Continue education at Pulaski Technical College in business (evening
classes), have less than 24hrs to the 100 hours to have my associate
degree in business.
Education:
Pulaski Technical College - 3000 West Scenic Drive, North Little Rock, AR.
72118
501-***-**** Attended: August\2007 to Present
GPA: 3.50 and above
Goals are to achieve my assoc. degree in business.
Professional Associations and Accomplishment:
Professional Development Certificate, Skills USA business
organization, Leadership
Completed numerous courses in customer service
South Central Career College- Park Stone Circle, North Little Rock, AR.
72116
Attended: July\1991 to August\1992
Major in Visual Merchandise\Display
Capitol City Business College- 12th Street, Little Rock, AR. 72204
Attended: August 1976\ September 1977
Major: Business Administration
Arkansas College of Barbering- 200 E. Washington Ave. N.L.R., AR 72114
501-***-**** Attended January\1998 to January1999
Graduated with certificate in Barbering and Hair Design
Mentor at risk young adult (role model)
Graduated with high honor
Northeast High School- 2400 Lakeview Rd., N.L.R., AR. 72114
(501)- 771-8200 Attended: August\1973 to 1975 (Graduated)
Professional
Staffmark Temp/Service Remington Company July 1, 2011 - July 17,
2012
Stacy Grooms- On-Site Manager 501-***-**** wk. 2592 AR. Hwy.15N.,
Lonoke, AR 72086
Inspector- Packer: Assembler where you run the
machine,(Machinery inspect the rifle bullets and piston bullets. Pack
out and inspect the product that was assembled. (Hours spent for the year
there (2500) hours. The assignment with temporary services ended on July
17, 2012
Experience Mail Clerk November\2007- March 13 2009
Mail Handler
PC&DC Center, United States Postal Service 4700 E. Mc Cain Blvd. N. Little
Rock, AR.
72231, (501) - 945-6780
Job responsibilities- Cancelled Mail 010, Loop mail that missent route to
departments.
Manual case mail 030, Delivery- Dios 1st Class mail, Prepare mail, rubber
band mail for Mail Carrier, induct flat and tray mail into tower, Fed-X,
Priority, Bulk, Certified mail, Sorter mail,
USPS and all confirmation mail recorded, dispatch mail for city, states,
Arkansas State mail, Meter mail, mail feeder, Express mail, print label
with bar code for out going mail.
Big parcel mail palletized with pallet jack moved in different located.
Carry up to 50lbs. To 70lbs, Letter feeder up to 125,000 pieces of mail is
something that I did in a shift. Track misplace mail with scanner and keep
data sheets and logs of damage mail, separate non- machine able items so it
would not damage the equipments.
Prefect Attendance
Attended all safety class and training
Mail out on a time
Had great performance skills
Respect all policies
Very accuracy
Aware and alert of my surrounding
Owner, Manager December\2003- October 30, 2007
Cosmetic and Pampering Studio 300 S. University Ave. (University Mall)
Little Rock, AR. 72205 501-***-****
(University Mall closed down and I went to work at the Post Office)
Ran my own day to day operation
Customer satisfaction was my number one priority as a business owner,
always on customer demand.
MM Cohn\ Dunlap 300 S. University Ave. (University Mall) Little Rock, AR.
72205
Counter Manager\Retail April\2002-November\2003
Job responsibilities- Order for the counter, take inventory, display for
promotion, record keeper for all clients profile, schedule clients
consultations, gift wrap in seasonal and special occasion, phone order (out
reach in your community) and store order as well. Mail out for promotion
(free gift), postcards, certified mail log, catalog order, parcel shipping.
Which I weight the mail, parcel, and sorter and meter the mail, fax and
copier machine.
Honor for pacesetter in high sales then ever in that retail store
history
Make- up Artist
Veteran Admin. Healthcare Center\SKE Support Services January\1999 to July
2003
2200 Fort Roots Dr. N.L.R. AR. 72114 \ John McClellan Memorial 4300 W.7th
Street L.R. AR
Agency to contact- Government (Dallas Parkway, Dallas TX. 972-***-****) Ms.
Niece
Log in all the return to sender mail, meter mail and postage machine,
sorter mail by departments, Keep book on Veteran flags that was mail
out to funeral home.
Parcel shipping, Walk and deliver mail, walk for a long period, Drive
Express and Certified mail to post office got postmaster signature or
other authority.
Professional International African Women Organization (aid women, with HIV
Memberships
Languages English
References Mrs. Joyce Hart, Mgr. 2600 S. Shackleford, L.R. 72211
501-***-**** ext. 390 wk. (JC Penny Store) Shackleford Crossing Center
Ms. Vickie Watkins A/MDO, Distribution Operations, N.L.R.
United State Postal Service 501-***-**** wk.
Ms. Nikki Stewart, Team Leader, Target Optical, Mesquite, TX
972-***-**** wk. (Store) 501-***-**** cell
Mrs. Dolly Williams, Admin. Clerk, Arkansas Department of Labor
501-***-**** work, 501-***-**** cell, 501-***-**** home
Awards received and accomplishment: Governor Division of Volunteerism (300)
volunteer hours to my community, during the period of Governor Mike Huckbee
Susan G. Komen Race for the Cure Foundation ran and United States Postal
service won this year 2009 best design t- shirt and one of the largest
groups of women as a group to run.
I do have the passion and energy to serve others in community and my
professional field. I do take pride in what I do to perform what ever task
I am given.
I have Integrity, respect for others, and I do consider myself a (Servant),
and I come from family of Vets. (Army, Navy and Air Force.