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Manager Customer Service

Location:
Painesville, OH, 44077
Posted:
April 04, 2013

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Resume:

Mark F. Slavin

***** ******* *** ****

Concord Township, Ohio 44077

216-***-****

objective

To secure a challenging position with a growth oriented

company, enabling me to utilize skills acquired through

the years.

Experience

July 2012 - February 2013 Davco Fastener Co.

Twinsburg, OH

Supply Chain Manager

Overall responsibility to develop and implement

logistics strategies and processes to support business

strategies. Managing a team of 5 buyers. Negotiate

prices and terms with suppliers and analyze inventory

to determine how to increase inventory turns, reduce

waste. Confer with buyers to forecast demand and create

supply plans that ensure availability of product. Help

to source items for buyers and resolving disputes and

claims with vendors and suppliers.

July 2007-July 2012 Allen Aircraft Products

Ravenna, OH

Procurement Manager

Responsible for optimization of the suppler base into a

select group of proven high quality suppliers and

strategic partners relationships. Work closely with all

levels of management within the company to determine

needs, develop strategies and plan and provide

procurement sources in support of those needs. Strong

negotiator, able to source product at the lowest prices

and on the best terms. Supervise and evaluate

subordinates in the purchasing department. Solicit

bids, secure written and telephone quotations from

vendors, analyze bids, perform value and cost analysis

and select products and vendors consistent with

existing policies and procedures and assist other staff

members in doing same.

May 2003-January 2007 Edward W. Daniel LLC

Cleveland, OH

Production Manager

Responsible for all of the daily operations within the

Cleveland Machine Shop, Tool Room, Maintenance

Department, and Warehouse Area. Oversee the production

scheduling for the manufacturing operation, ensuring

delivery and efficiency performance metrics are met and

implement continuous improvement projects to address

short and long term objectives. Coordinate biannual

physical inventory and cycle counts of all items in

inventory. Established and maintain an outside vendor

subcontracting program to support product requirements.

January 1998-April 2003 Cardinal Fastener

Bedford Heights, OH Raw Material / Purchasing

Manager

Responsible for managing all purchasing and maintenance

of raw materials inventory (Alloy, Carbon, Stainless,

and Tool Steels). Negotiated contracts with steel

suppliers and vendors to meet company objectives.

Maintain optimum inventory levels, including

appropriate safety stock to prevent over/under

stocking. Coordinate annual physical count of all raw

material inventory. Reduced inventory by 33%, to meet

company goal, accomplished by elimination of obsolete

materials, and incorporating just in time deliveries.

Purchasing of tooling and various finished products.

Handled quotes for outsourcing, and preparation of

company routers. Preparation of company prints using

basic CAD program, and maintenance of customer print

files. Developed procedures for company manual for

various operations.

August 1997-December 1997 Omni Fasteners

Valley View, OH

Inside Sales

Industrial sales, securing new accounts. Conducted

interviews of vendors for approved supplier program,

and was responsible for interview and selection of ISO

consultants.

May 1994/July 1997 SPS Technologies

Cleveland, OH

Cost Estimator

Prepare estimates and coordinate outsourcing with

sub-contractors, Developed price matrix, assisted in

the development of a new product line. Negotiate price

and delivery times for purchased product.

March 1993/May 1994

Production Planner

Maintained projected sales forecasts through accurate

and consistent production scheduling, product

purchasing from outside manufactures.

Recruited from main plant to assist in a divisional

relocation.

January 1989/March 1993 SPS Technologies

Jenkintown, PA

Cost Estimator / Customer Service

Main focus on customer relations, created improved

pricing formulas, approved for handling government

contracts (both foreign and domestic).

1986/January 1989

Production Planner

In addition to planning functions, controlled inventory

of raw material.

1984/1986

Scheduling / Expeditor

Scheduling jobs for various departments, maintained

workflow on shop floor.

Education

September 2004 Rockhurst University Continuing

Education Center

OSHA Compliance & Workplace Safety

April 1996 Cuyahoga County Community College

Inventory Management

April 1995 Cuyahoga Valley Joint Vocational School

Microsoft Excel

January 1995 Cuyahoga Valley Joint Vocational School

Word Perfect

May 1991 Montgomery County Community College

Elective Business Management Courses

June 1976 Cheltenham High School

General Business Diploma

Skills

Competent working knowledge of basic CAD program.

Ability to read blueprint and interpret industry

specifications.

Experience with MRP, ERP, SAP, and MSA systems.

Operation and setup of spring pin mill machines.



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