Leo Canchola, Jr.
Laredo, TX 78045
********@*****.***
Objective: To acquire a position with a reputable company where I can take on new challenges, offer my organizational, leadership and communication skills.
PROFESSIONAL SKILLS
Ability to accomplish objectives and meet deadlines in a timely and organized manner
Excellent customer service and communication skills in English and Spanish
Able to quickly adapt to new situations and systems
Possesses over twelve (12) years experience in management, five (5) in the automotive industry and over seven (7) of paralegal investigative work
PROFESSIONAL EXPERIENCE
Harley Davidson of Laredo June 2011- present
Service Manager
• To oversee and manage a group of 6 employees in a motorcycle environment
• In charge of the hiring/firing process
• New employee training
• Work schedules
• Daily sales reports
• Payroll
Forever 21 Jan 2009- March 2011
Loss Prevention Investigator
• To reduce inventory shrink to achieve and add bottom line profits while enhancing top line sales.
• To prevent accidents through communication and training to create a safe environment to shop and work.
• To reduce liability through communication at all levels of the business to protect bottom line profits.
• To conduct orientations to new employees.
Home Depot March 2006- Jan 2009
Asset Protection Manager
• To reduce inventory shrink to achieve and add bottom line profits while enhancing top line sales.
• To prevent accidents through communication and training to create a safe environment to shop and work.
• Control and manage expenses to enhance asset protection safety department return on investment.
• To reduce liability through communication at all levels of the business to protect bottom line profits.
TCI Tire Co Nov 2004 – March 2006
Commercial Sales
• Look for potential customers
• Maintain and service existing accounts
• Provided prompt, courteous service to customers
Lowes Home Improvement Center Dec 2001-Nov 2004
Loss Prevention Manager
• To reduce inventory shrink to achieve and add bottom line profits while enhancing top line sales
• To prevent accidents through communication and training to create a safe environment to shop and work
• Control and manage expenses to enhance LP safety department return on investment
• To reduce liability through communication at all levels of the business to protect bottom line profits
Pep Boys Auto Parts and Service Center Feb 1998-Dec 2001
1St Assistant Store Manager
Assistant Service Manager
• To oversee and manage a group of 24 employees in an automotive environment
• In charge of the hiring/firing process
• New employee training
• Work schedules
• Payroll, daily sales reports, bank deposits
Paul Young Auto Mall Jan 1997-Feb 1998
Warranty Clerk
• Process all warranty claims, customer pay, and internal repair orders
• Flag all technicians’ hours.
Sames Motor Co. July 1995- Jan 1997
Warranty Clerk
• Process all warranty claims, customer pay, and internal repair orders
• Flag all technicians’ hours.
EDUCATION
Nixon High School – High School Diploma 1987
Laredo Junior College – Basics 30 hours
Texas A&M International University – Paralegal Certificate Nov 1994
Trainings and seminars including: Yokahama Sales Training (certificate), Loss Prevention Manager Training (certificate) completed OSHA Seminar, completed Workers Comp Seminar, completed Store Management Training
References available upon request.