Tonette Giafaglione
**** ****** **. ? San Jose, California 95132
408-***-**** ? *********@*****.***
Objective
I am seeking to contribute organized, detail-oriented and experienced
receptionist support to business organization.
Work Experience
August 2012 - January 2013 Magnum Semiconductor,
Milpitas, CA
Front Desk Receptionist
. Managed the front desk including greeting and connecting all visitors,
maintaining visitor log book and answering multi-line phone system.
. Mail distribution and accepting all Fed Ex and UPS packages and
documenting in company log book.
. Fed Ex software use for outgoing mail/packages.
. Outgoing postage using postage machine.
. Microsoft Office (Word, Excel and Calendar for meetings).
. Coordinated purchasing for company vendors (e.g., Costco, Staples,
etc.).
. Ordered and maintained office supplies for two buildings.
. Planned special meeting events including meal ordering and set up.
. Planned daily employee lunches.
. Assisted Human Resources in special projects as requested.
July 2005 - September 2011 Phoenix
Technologies, Milpitas, CA
Front Desk Receptionist
. Managed the front desk, including greeting and connecting all visitors,
maintaining lists of
visitors, issuing company badges, and mail distribution.
. Received all incoming calls, answered caller questions and transferred
calls.
. Facilitated interoffice correspondence, including with Phoenix
International.
. Planned and prepared various meetings, including meal ordering and set
up.
. Coordinated purchasing for company vendors (e.g., Costco, Office
Depot, etc.).
. Assisted Human Resources and administrative assistants.
. Substituted for facilities manager during sickness and vacation.
November 2003 - March 2005 Star Temps,
Pleasanton, CA
Receptionist/Administrative Assistant
. Provided short-term customer and administrative support, including
directing calls, organizing meetings, and facilitating
correspondence, at a variety of Bay Area companies.
August 1989 - October 2003 United Defense, San
Jose, CA
Administrative Assistant
. Supported a staff of 15 in Engineering, which included 1
supervisor and 14 engineers.
. Coordinated supervisor's meeting schedule.
. Transcribed supervisor's monthly reports.
. Filed and distributed company correspondence.
. Planned various department meetings and prepared meeting
documents.
. Ordered office supplies.
. Managed department petty cash system.
Education and Relevant Training
Piedmont Hills High School
Graduated with Diploma.
Seminars (through Phoenix Technologies):
How to Deal With Difficult People November 2010
Communication Skills for Women - May 2011
Applicable Skills and Abilities
. Exceptional verbal and written communication skills.
. Proven commitment to serving customers.
. Flexible and eager to work as a team member.
. Ability to assist with a variety of tasks.
. Microsoft Office competency: Word, Power Point, Outlook, Excel.
. Mail-distribution software knowledge.
. Fed Ex software for outgoing mail/packages.
. 65 wpm typing speed and attention to detail in document creation and
transcription.
References available upon request.