Customer Service Manager

Objective:

Full-time position where I can utilize my skills in public relations,

sales, insurance and customer service background.

Qualifications

. Highly competitive and goal oriented.

. Experience in positive customer service results.

. Excellent communication skills demonstrated by ability to work in

different fields simultaneously.

. Welcome the challenge of solving problems.

Education

Bachelor of Science, Public Relations, East Carolina University

May 2009

Work Experience

Dental Works, Fayetteville, NC, 28306 February 2012 to

Present

Office Administrative Specialist

. Create and maintain financial arrangements for patients.

. Verify and update: insurance, patient accounts, financial debts and

treatment plans.

. Resolve any patient or staff complaints to help create a positive

environment for staff and patients.

. Produce precise reports on all transactions in office and the budget

to report to management.

Bank of America, Spring Lake, NC, 28390 June 2011 to February

2012

Teller

. Help with customer's accounts and provide a positive customer service

experience.

. Address and solve any patient complaints or questions while informing

customers of new .opportunities offered by the company.

. Accurately balance and report all transactions completed each work

day.

Texas Roadhouse, Fayetteville, NC, 28306 April

2011 to February 2012

Corporate Trainer

. Train wait staff to maintain all regulations and expectations set

forth by corporate.

. Provide a positive and welcoming atmosphere for all guests while

making sure they are aware of all promotions currently available.

. Accurately complete food order for patient and resolve any patient

complaints.

Winslow's Tavern, Greenville, NC, 28314 October 2009

to March 2011

Bar Manager

. Train all bar staff to serve exceptionally quickly and cheerfully.

. Maintain bar supplies within budget set by the owners.

. Make sure guests are content with meal and service, address any

concerns they have.

. Work with venders to create events to promote the restaurant and

brewery options.

Megan Langley

202 N. Virginia Ave. Apt. C Fayetteville, NC 28305

*******@*****.*** 910-***-****

Contact this candidate