Customer Service High School

Chad Lagoni

** **** *** *-** ? Eighty Four, Pa **330 ? 724-***-**** ?

**********@*****.***

Accomplished, achievement-driven, and results-oriented recent Honors

Graduate interested in working and becoming an asset in the Criminology and

Investigations, Criminal Justice, or Communications industry.

Qualifications

o Youthful and yet a very mature individual that is willing to learn

and grow.

o Passionate about becoming involved in and handling many challenging

situations that allow meaningful contributions to a law enforcement

agencies' success.

o Persistent and ambitious; acquired BA degree while working part

time jobs.

o Excellent computer skills - applications related to MS Office or

the Internet.

o Superb interpersonal, planning, and communication abilities.

Education & Activities

West Virginia University, Morgantown,

WV 2008-2012

Bachelor of Arts in Criminology and Investigations

Minor in Communication Studies

-GPA: 3.45 Honors: Cum Laude

Canon-McMillan High School, Canonsburg,

PA 2005-2008

National Honor Roll Society (2002-2008)

-GPA: 3.7

Work History

The Meadows Racetrack & Casino, Washington,

PA 9/12-Pres

Security Officer II - Assist local, state, federal law enforcement

agencies and emergency services; monitor guest/employee activity on

property to ensure compliance of regulations; report unsafe conditions to

the appropriate authority; author written reports regarding security

incidents; maintain surveillance of the casino cage and surrounding area;

observe and react to individuals suspected of illegal activity; approve of

valid identification card before entering the premises; provide security

escort services to employees and guests when necessary.

Student Recreation Center, Morgantown,

WV 1/09-5/12

Cage Equipment Operator - Provide appropriate information to members

and guests when needed related to the recreation facility; check in and

check out equipment used by individuals; report any deviant activities

occurring around the workplace to the appropriate authority; make sure and

approve that all equipment is sanitary to use.

Phase One Builders, Eighty Four,

PA 5/10-8/10

Carpenter - Properly install kitchen appliances, bathroom appliances,

doors, base, casing, window seals, and other minor items within the unit;

respond to calls based on custom designing and installation; double-check

and approve of inventory and items present; operate and perform

preventative maintenance on hand and power tools; ability to estimate time

and materials needed for assigned work projects.

Shooter's Lounge, Morgantown,

WV 8/09-5/10

Security Staff - Responsible for searches on all on the people

entering the premises; confiscate contrabands deemed to be unsafe in the

environment; check identifications and approve that they are valid;

maintain overall safety in the building; make sure everyone acts

accordingly; react quickly and appropriately to avoid mishaps; provide

preventive measures to ultimately avoid any unwanted occurrence.

Russo's Sunoco, Canonsburg,

PA 2/07-8/08

Full Service Gas Attendant - Responsible for cashiering, collecting

cash payments from customers and making change, or charging purchases to

customers' credit cards; clean, collect, and dispose outside trash; price

and shelve incoming goods; provide assistance and customer service; check

customers vehicle fluids when needed.

Joe Daddy's, McMurray,

PA 11/06-2/07

Host/Server - Supervise and coordinate the activities of the dining

room; check with phone reservationists, or answer machine messages to

assure of all reservations; provide great customer service; greeting

customers; clean and set tables.

Festival Foods, McMurray,

PA 6/06-11/06

Cashier - Collecting payment in the form of cash, checks, or credit

cards, giving back change, and printing receipts; calculate discounts or

references; requests customer identification for certain discounts and

receipts as required; maintain sufficient amounts of change in cash drawer;

balance cash drawer and receipts; documents discrepancies; assists

customers in locating specific items; assists in other areas of the store,

such as clean-up and shelf-stocking.

References

Available Upon Request

Contact this candidate