Customer Service Sales
Resume:
elva y. edmondson
**** **** ****** *, ******** D, #17
Palmdale, CA. 93550
Phone: 661-***-****
Email: *********@*****.***
Seeking a position in the capacity of: Program Manager
To a challenging position as a program manager. Develop relationships
with consumers. I have skills in the following areas: management, customer
service, customer relations, in-home care, assisted living and independent
living.
Relevant Experience
People Creating Success Antelope Valley Region
09/10-Present
Direct Care Facilitator
Provide support to individuals on a daily basis
Assist consumers with daily activities
Implemented daily goal and objectives for consumers
Document progress or digression of consumers
Stater Brothers Market Palmdale
CA.
Sr. Grocery Clerk
Provide customer service by greeting and assisting customers, and
responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, 10/99- 9/08
inventory-taking, reconciling cash receipts, or in performing
services for customers.
Monitor sales activities to ensure that customers receive
satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified
level.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing
establishments, input on hiring and firing when appropriate.
Assign employees to specific duties, and check on follow thru
with assigned tasks.
1 Lucky's /Albertsons Whittier,
CA.
10/87-10/99
Cashier Service Manager
. Provide customer service by greeting and assisting customers, and
responding to customer inquiries and complaints.
. Direct and supervise employees engaged in sales, inventory-taking,
reconciling cash receipts, or in performing services for customers.
. Monitor sales activities to ensure that customers receive satisfactory
service and quality goods.
. Inventory stock and reorder when inventory drops to a specified level.
. Instruct staff on how to handle difficult and complicated sales.
. Hire, train, and evaluate personnel in sales or marketing
establishments, promoting or terminating workers when appropriate.
. Assign employees to specific duties.
. Enforce safety, health, and security rules abide by all OSHA
regulations.
Education
60+ units equivalent to an AA degree in administration of justice
Currently enrolled at University of Antelope Valley (UAV)
Pursuing a degree in the field of Business Management.
Degree completion date April 2013
Contact this candidate