Customer Service Administrative Assistant

**** ***** ***** ****. #**** Stafford, TX ***** 832-***-**** ***********@*****.***

VY NGUYEN

OBJECTIVE

To seek a position where I can utilize my skills and knowledge to benefit both the company and myself, in which will allow me to gain further experiences for many opportunities yet to come.

EDUCATION

Houston Community College [08/2011-Present]

University of Texas at San Antonio [08/2009-08/2010]

Kempner High School [May 2009]

EXPERIENCE

Self Employed

Private Tutor [05/2011– Present]

1. Tutor students from Kindergarten to 10th grade in all subject areas

Server and Administrative Assistant

The Petroleum Club of San Antonio [12/2010– 05/2011]

1. Banquet server using fine dining etiquette

2. Handle multiline phone calls, fax, and printing

3. Prepare all paper work and profiles for members

4. Provide excellent customer service to all members

5. Create event flyers and schedules for members and employees

Quality Control

PPS [12/2009– 12/2010]

1. Train other Technicians

2. Responsible for maintain daily status logs and reports

3. Recognize failures and set up problems encountered during system testing and formulate corrective action plans

4. Perform set up, calibration, testing, and troubleshooting of components, sub-assemblies, assemblies, modules, and cellular phone systems

Receptionist

Beauty Express and Salon 9 [06/2006-12/2009]

1. Manage appointment, schedule, client communications billing processes

2. Oversee day-to-day operations

SKILLS

1. Reliable and hardworking

2. Excellent organizational and administrative skills

3. Able to work well under pressure

4. Excellent mathematical skills

5. Bilingual in English and Vietnamese

6. Microsoft Word, PowerPoint, Excel

7. Excellence in customer service

8. Transportation Worker Identification Credential

References are provided upon request

Contact this candidate