Human Resources Customer Service
Resume:
Korie B. Beck
• Pfafftown, North Carolina 27040
• *********@*****.***
Objective Secure a human resources position that utilizes my 12 plus years experience in human resources, recruiting,
sales, and customer service and client relations.
Experience
July 2012 – February 2013
Senior Recruiter
Metropolitan Associates, LLC (based in Florida – work from home)
• Source, recruit and hire full time permanent employees for various organizations around the company with a
concentration on sales, higher learning, IT and engineering
• Work on 30 plus requisitions and handle all full cycle recruitment efforts through social media and online
posting sites
• Work with applicant tracking system, Job Diva, and database to source, match and hire candidates for full time
opportunities
• Work independently from home and responsible for weekly updates and spreadsheet reports
• Take employees through entire hiring process with client companies
July 2010 Present
Group Fitness Instructor
Jerry Long YMCA Clemmons, North Carolina
• Teach various group fitness classes to wide member base
• Encourage members to try out fitness classes and personal training services in a gym setting
• Work with manager to promote new group fitness programs and initiatives
• Help Mind Body/Yoga team with special launch promotions as well as reviews, answer questions and help with
any concerns the team my encounter
2002 2010, 2011 (part time)
Group Fitness Instructor
02 Fitness Clubs Fuquay Varina, North Carolina
• Teach various group fitness classes to wide member base
• Encourage members to try out fitness classes and personal training services in a gym setting
• Work with manager to promote new group fitness programs and initiatives
April 2007 June 2010
Area Group Fitness Manager/Group Fitness Manager/Group Fitness Instructor
Lifestyle Family Fitness Apex, North Carolina
• Manage all aspects of group fitness programming for six fitness clubs in Raleigh and Charlotte North Carolina
• Manage five group fitness managers and 100 plus group fitness instructors
• Conduct new hire orientations, background testing and new hire paperwork to make sure it was compliant with
state and federal laws
• Counsel employees when disciplinary action was required as well as handled employee terminations
• Worked with Senior Sales and Personal Training management teams to make sure company and specific club
sales goals were being met as well as acted as a liaison between these departments and home office
• Made sure all budgets for each club was on target and reported weekly and monthly numbers to senior
management at home office
July 2005 April 2007
Senior Field Recruiter
Dollar General Corporation Goodlettsville, Tennessee
• Sourced, recruited and hired employees for 600 plus Dollar General locations in North Carolina, Virginia and
Maryland
• Worked with 60 plus district managers and three Regional managers to ensure company staffing goals were
being met and exceeded
• Managed employee disciplinary policies and worked with District and Regional managers to ensure company
standards/policies were being met and complied with on a regular basis
• Traveled 70 percent of the time to meet with store, district, regional and division vice presidents to give
presentations on recruiting, on the job training as well as meeting goals and balancing work life expectations
• Traveled to home office in Tennessee as necessary for further company training, meetings and recruiting
campaigns
• Worked with People Soft to manage recruiting process as well as used job boards such as Career Builder and
Monster to recruit qualified candidates
• Helped home office recruit District level managers as well as interview and administer behavioral interview
screenings for candidates
• Worked with senior level management to revamp policies and procedures in the field to ensure company goals
were continually executed and expectations were exceeded
April 2004 July 2005
Human Resources/Recruiting Coordinator
Duke University Press Durham, North Carolina
• Sourced, recruited, interviewed and did all new hire paperwork for university press
• Worked with hiring managers to ensure candidate process was streamlined and all positions were filled on a
timely basis
• Worked with senior managers to make sure all recruiting efforts and processes were within budgetary
guidelines and ensured that all budgets were balanced
• Participated in company initiatives including human resources and recruiting seminars and conferences on
university campus as well as managed all work study and intern employees at the press
• Administered all COBRA benefits and tracked employee time off and benefits accrual
June 2000 July 2003
Client Staffing and Recruiting Manager
Alternative Resources Corporation Barrington, Illinois
• Sold, sourced, recruited and staffed technical employees for large companies
• Worked with hiring managers to ensure technical staff was in place for 300 plus employee helpdesk as well as
recruited and staffed other full time long term and permanent placement technical positions at various
organizations
• Conducted all new hire paperwork, drug screening, background checks and orientations for long term
temporary staff as well as acted as liaison between home office and contract staff for any issues with benefits
and time off
• Worked with hiring managers to ensure all company and long term staffing goals were met as well as met
weekly with managers to ensure needs were being met and goals for future hiring were being established
• Reported weekly to senior level management at home office of sales margins and quotas as well as continually
established new goals and benchmarks for further selling opportunities
• Traveled to Charlotte and Atlanta to coordinate sales and recruiting activities when backup assistance and
support was needed
April 1999 June 2000
Human Resources Coordinator
BioSignia, Inc. Chapel Hill, North Carolina
• Managed all human resources processes and procedures for startup organization
• Along with the Director of Operations, wrote employee handbook and human resources policies for all new
hires
• Completed all new hire paperwork, employee stock information and benefits enrollment and management
• Worked with Director of Operations to ensure company hiring goals were being met and helped establish
employee retention and goal setting program
• Worked with company vendors and office supply company to make sure all office spaces were equipped and
employee office needs were met
April 1998 April 1999
Human Resources Assistant
Priority One (National Institute of Environment Health Sciences) Durham, North Carolina
• Worked with Animal Science Director to recruit, hire and promote animal laboratory technicians
• Worked with union officials to make sure all policies and procedures were being met
• Administered all COBRA processes and kept track of employee sick, vacation and paid leave
• Conducted OSHA seminars to make sure contract employees were compliant with state and federal laws as
well as attended OSHA training
• Made sure all new hire employee orientations and paperwork were completed accurately as well as worked
with senior management to make sure project specific goals were being executed
August 1992 December 1998
The Gap, Express and Harris Teeter
Raleigh and Durham, North Carolina
• Worked in three retail environments to ensure customer needs were being met
• Worked cash register and balanced out receipts at the end of each shift
• Made sure customer service initiatives and customer satisfaction were being maintained
Education
Bachelor of Arts North Carolina Central University, December 1996
References
Available Upon Request
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