Customer Service Assistant

Ebonese Williams

**** * ********* ***. *******, IL 60659 • 773-***-**** (H) • *******@*******.***

PROFESSIONAL SUMMARY:

Upbeat and team driven Dental Health Care Professional with extensive experience in Office Administration,

and good Customer Service skills; seeking to secure a full-time position in the Dental Assistant Field that will

allow me to utilize my education and work experience to enhance my skills while adding value to the practice.

CLINICAL SKILLS & TRAINING:

• CPR and First Aid Certificate, Academic Presidents and Deans list Award Recipient

• • Four Handed Dentistry

• Chair side Assisting

•

• • Applying Dental Sealant

Patient Care/Post Care Education

• • Applying Bonding

• Taking Oral X-rays

• • Applying Amalgam

• Developing X-ray Film

• • Gingival Cord Packing

• Instrument Sterilization

• • Placing Matrix Bands

• Instruments Identification

•

• • Placing Brackets

Impression and Mold Making

• • Removal Of Brackets

• Exam Room Preparation

• Trimming Models

• • Conducted FMX

• Temporary Crowns

RELATED EXPERIENCE:

Dental Auxiliary, Park Ridge 2012

Dental Assistant (Temporary Position)

• Provided full-service assistance to dentist and staff within multi-office organization

• Greeted patients and families upon arrival

• Seated patients and begin examination depending on treatment

• Address questions or concerns and educated patients and families on proper oral hygiene and dental care

• Performed x-rays, prophy cleanings and assisted with sealant,as well as assisting dentist with extractions and

composites

Dental Center (Dr Poothwala), Chicago, IL 2012

Dental Assistant Extern

• Earned 220 hours of hands on and administrative experience in general dental office under DDS leadership

• Greeted patients, charted patient information,and prepared them for examination in-operatory room

• Performed x-rays, prophy cleanings,and sealants under guidance and authorization of lead dentist

• Assisted dentist in chair side with root canals, crowns, extractions, fillings, and deep cleanings

• Scheduled and confirmed patient appointments, verified insurance and mng for office

EDUCATION:

Sanford Brown College, Skokie, IL 2012

Dental Assistant Certificate

Coursework: Dental History and Ethics, Microbiology and Infection Control, Dental Anatomy, Dental

Pharmacology, Dental Health and Nutrition, Chair side Assisting, Dental Materials, Patient Relations, Prosthodontics

and Oral Surgery, Dental Office Management, Oral Pathology and Periodontics, Chair-side Specialties, Radiology for

Dental Assistants

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