Neville Hermanstyne
Toronto Ontario, M1E 4C4
E-mail: *************@*******.***
Phone: (416) 284 – 3676
Cell: (905) 903 - 2401
To: 3K Consulting Inc.
I’ve enclosed my personal resume, which includes details for your review and consideration. I am looking for an employment opportunity through your staffing company.
I am currently transitioning my OTL to RIBO and have met the qualifications to write the exam
This resume, unique and polished in its appearance, is a reflection of my qualifications and experience. Aside from being able to meet the demands of the job, I would also bring to the position:
An impressive academic & employment background that combines transferable & relevant skillsThe realization of the importance of individual risk review as it pertains to company profitability and premiumsA sound business decision maker who views the overall picture to correctly assess riskA solid commitment to building relationshipsThe ability to collaborate and interact well with others at all levelsA Self-motivated individual, who is highly inquisitive, creative, resourceful and is eager to learn any new concepts and/or techniques that may serve to enhance personal performanceA personality that begins and ends each day with enthusiasmA commitment to ensuring that those who depend on me are satisfied with my reliable, ongoing supportA familiarity with many system applications such as Windows & Insurance software including RTM, HOD (Host On Demand), ITM, RCT, EzITV, CompuQuote, PowerQuote, VIN link, & Checkpoint
I welcome your early response to this letter and the opportunity of arranging a personal interview where we can discuss our mutual goals and aspirations.
Yours truly,
Neville Hermanstyne
Enclosure
Neville A. Hermanstyne
CAREER OBJECTIVE
To secure a position within a multi line brokerage in which I can enhance my personal skills, grow professionally and expand my insurance knowledge
EMPLOYMENT HISTORY
October 2008 – October 2012 Aviva Canada, Underwriter, Personal Lines
Underwriting in five provinces and three territories following company philosophy for 6 divisions of Aviva personal lines Analysis of new business, renewals, endorsements, claims risk alerts and inspection reports to assess & review risk for acceptabilityInterpretation of policy wordingsCollaborated with internal business units to secure additional information Continuous learning of legislative and industry changesSupported the broker channel through first class service, day to day interaction and business negotiationsDeveloped effective relationships with Brokers and resolving any issues/concerns promptly to ensure their satisfaction
May 2006 – October 2008 Belair Insurance Company, Direct Writer, Contact Centre
Direct sales of automobile and property insurance to potential and existing clientsGathered relevant information systematically to process inquiries quickly and accurately.Matched client risk with the company’s underwriting rules and proceduresInfluenced customer loyalty through professionalism and solidifying customer relationships Provided complete solutions to customer concerns, escalating where necessary and appropriate
December 2004 – August 2004: Dupont Chemicals, Chemical Technician
Sampled and analyzed hazardous waste samplesPrepared and processed reports, based on findings from all relevant dataReferenced data in scientific laboratory notebookConducted safety audits, and presented findings in safety meetings
Neville A. Hermanstyne
May 2002 – December 2005: Registration Services Inc., Client Care Associate,
Worked unsupervised/supervised in a large call centre, assisting clients with web address registrationsConsistently met and/or exceeded specified quotasMaintained websites for business & personal usePromoted company services, while up-selling clients
February 1998 – March 2004: The Telephone Booth, Retail Sales Associate
Providing exceptional information and service to every customer regarding products and merchandise Describing of product features & demonstrating their useGathered intelligence on customers and competitorsGenerated leads for possible salesPromoted company services, while up-selling clientsResolved customer concerns with urgency and good judgmentContinuous learning to remain knowledgeable about product, services, promotions and policies
EDUCATION & DESIGNATIONS
Member of The Insurance Institute of Ontario, actively pursuing C.I.P.Other Than Life (OTL) insurance license, Insurance Institute of Ontario, May 2006Diploma: Laboratory Technician, Seneca College, Toronto, Ontario, 2001 – 2003
HOBBIES
Blogging/WritingAerobics/Weightlifting
REFERENCES AVAILABLE UPON REQUEST