Sales Manager

Shantell Caldwell

Email: ********@***************.***

Address:

City: Breckenridge

State: CO

Zip: 80424

Country: USA

Phone: 970-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Focused Manager successful in contract negotiation and employee relations. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Educational Background:

High School Dipolma from Colorado Mountain College, Breckenridge CO 1/2001 to 5/2012 (General studies)

High School Dipolma from Ivy Tech, Breckenridge CO 1/2001 to 12/2012

Job History / Details:

Executive Summary

Focused Manager successful in contract negotiation and employee relations. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Core Qualifications

Staff training/development

Consistently meet goals

Efficient multi-tasker

Account Management

Revenue Management

Contract Negotiations

Supervision and training

Skilled negotiator

Computer-savvy

Complex problem solving

Calm under pressure

Customer Relations

Event management and Promotion

Professional Experience

January 2012 to Current

All Flooring Design, Inc. Breckenridge, CO

Human Resources, Office Assistant & Inside Salesperson

Developed a company policy and procedure manual and employee manual. General office duties. Flooring Sales.

May 2005 to May 2009

Beaver Run Resort Breckenridge, CO

National Salesperson

Hospitality Conference Sales in the incentive, corporate, leisure, ski and wedding markets. Initiated a new wedding program.

December 2001 to March 2005

Main Street Station - East West Resorts Breckenridge, CO

Reservation and Revenue Manager

Managed team of seven call center professionals. Surpassed revenue goals in six consecutive quarters. Developed department's first incentive performance plan which motivated staff and resulted in the top company ranking for training and sales conversion. Revenue Management for a three million dollar budget. Equalize hotel inventory between Hyatt Vacation Club and East West Resorts

November 2000 to June 2001

The Ballantine Collection Breckenridge, CO

Interior Designer

Sales and specifications of high-end interior finishes, both residential and commercial.

September 1998 to November 2000

The Village at Breckenridge Breckenridge, CO

Group Reservation Coordinator

Book lodging, ground transportation, air tickets, and activities for guests and conference attendees utilizing the GDS. Create revenue maximization reports and chair weekly revenue meetings. Assist conference service and sales managers with conference groups.

Education

Colorado Mountain College Breckenridge, CO

2010 - Current student

1988 Ivy Tech Indianapolis, IN

Technical Certificate Phlebotomy

Affiliations

Rocky Mountain Business Travel Associates 2005 - 2009

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