Customer Service Sales
Resume:
Tina Gowdy
Email: ********@******.***
Address:
City: Long Beach
State: CA
Zip: 90813
Country: USA
Phone: 562-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Highly enthusiastic customer service professional with [] years client interface experience.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Personable and responsible Cashier with >10 7
Educational Background:
High School Dipolma from Los Alamitos high school, CA 1/2001 to 1/1985 (retail marketing occupations)
Job History / Details:
Career Overview
Highly enthusiastic customer service professional with [] years client interface experience.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Personable and responsible Cashier with >10 7
Core Qualifications
Strong organizational skills
Telecommunication skills
Invoice processing
Customer service expert
Inventory control familiarity
Large cash/check deposits expert
Energetic work attitude
Sharp problem solver
Active listening skills
vendor management
Courteous demeanor
Data entry
Dependability
Attention to detail
customer service
service orientation
client relations
Accomplishments
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
Consistently generated additional revenue through skilled sales techniques.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Promoted to sales team after 24 months of employment.was given my own route to superviser Account Management
Managed over 70 large accounts for large retail company
Implemented strategy targeting high-profile clients
Work Experience
October 2002 to July 2009
Midway Importing.inc Santa Fe Spring, Cail
Sale/merchandising vendor
Computed, recorded, and proofread data, records and reports.Created and executed marketing/PR campaigns, including new product introductions and existing product development.Executed special events and trade shows that assisted clients Communicated with customers, employees and other individuals to answer questions and explain information.
Improved service quality and increased sales by developing a strong knowledge of company's products and services.
Addressed negative customer feedback immediately.Provided a high level of product and leadership support to representatives and clients.Routinely prepared and evaluated CRM reports to identify problems and areas for improvement.
Educational Background
1985 Los Alamitos high school Los Alamitos, calif
High School Diploma retail marketing occupations
Coursework in Marketing, Business Management and Communications Completed customer service management training Attended several sales and marketing seminars
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