Manager Sales

Christopher Marks

Email: ********@**-********-********.***

Address:

City: Decatur

State: GA

Zip: 30032

Country: USA

Phone: 661-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Manager, successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Educational Background:

High School Dipolma from Ouachita Baptist University, Arkadelphia AR 1/2001 to 5/2007 (Communications/Mass Media)

Job History / Details:

Executive Summary

High-energy Manager, successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Core Qualifications

Operations management

Staff development

Inventory control

Compensation/benefits administration

Policy/program development

Policy/program development

Cross-functional team management

Salary structure/compensation analysis

Staff training

Supervision and training

Skilled negotiator

Sound judgment

Computer-savvy

Phone-savvy

Calm under pressure

Complex problem solving

Comprehensive

People Skilled

Outgoing

Positive

Literate

Professional Experience

May 2011 to November 2012

Kaboom Magazine Los Angeles/Bakersfield, CA

Lead Informant/Creative Director

Defined strategy and business plan for magazines creativity on website.Directed strategic initiatives to achieve brand recognition.Executed integrated advertising campaign across multiple media channels.

September 2009 to December 2010

Taco Bell Bakersfield, CA

Assistant Store Manager

Maximize customer base. Minimize lost cost with increased quality control. Managed product ordering, bookkeeping, scheduling, product quality, lost prevention, equipment assurance, upheld company standards and targets, employee appreciation, and a safe work place. Identified staff vacancies and recruited, interviewed and selected applicants.

Conducted new employee orientation to foster positive attitude toward organizational objectives.Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

January 2009 to October 2009

24 HR Fitness Bakersfield, CA

Membership Manager

Improved service quality and increased sales by developing a strong knowledge of company's products and services. Provided detailed monthly departmental reports and updates to senior management. Routinely prepared and evaluated CRM reports to identify problems and areas for improvement. Resolved customer questions, issues and complaints.Provided a high level of product and leadership support to representatives and clients. Generated sales through cold-calls, quality leads, and up-selling.

September 2008 to December 2008

Lucky Brand Jeans Bakersfield, CA

Assistant Store Manager

Oversaw all daily operations of store. Processed more than company average on transactions each day in a timely manner. Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Offered exceptional customer service to differentiate and promo the company brand. Kept the showroom clean and maintained neat, orderly product displays. Built customer confidence by actively listening to their concerns and giving appropriate feedback.Offered direction and gave constructive feedback to motivate team members.

June 2007 to September 2008

JCPenneys Bakersfield, CA

Men's Department Supervisor

Created and directed sales team training and development programs. Generated monthly and annual sales reports. Created and directed sales team training and development programs. Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Trained in negotiations and time management. Exceeded targeted sales goals in the first year. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Demonstrated that customers come first by serving them with a sense of urgency. Supervised department entities, employees, and scheduling. Ranked 5th in the company in generating sales for Levis Jeans.

Education

Ouachita Baptist University Arkadelphia, CA

Associate of Arts Communications/Mass Media

English and Creative Writing coursework

Coursework in Communications and Mass Media

General Education

Ouachita Baptist University Arkadelphia, CA

Associate of Arts Communications/Mass Media

Athletic Scholarship-Football

Debate Team-Nationally Ranked 14th

Newspaper-Editor

Radio-KSWH On-Air Personality

Theater-University Plays

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