Account Executive

James' InformationLocation: Kansas City, MOExperience: 12+ yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2010-09-08 Helpful Links

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KANSAS CITY, MISSOURI 64111

CELL *********@*******.***

JAMES D. BURK

OBJECTIVE

To obtain an operations management position within a solid customer service organization.

PROFESSIONAL PROFILE

Account Executive/Sales Consultant with big-picture vision, leadership, and the tenacity to successfully penetrate new markets and accelerate corporate revenue growth. Committed to a high level of customer service to build rapport and enhance sales. Highly motivated to always outperform the competition. Eager to learn and open to new ideas. Expertise in product presentation and deployment.

Communication & Professionalism: Customer and employee-oriented. Savvy in interacting with management, employees, and clients. Accessible, flexible, and consistent.

Leadership & Management: Exceptional team building skills with ability to put others at ease. Decisive and results oriented.

Business Improvement & Problem Resolution: Excellent analytical and problem solving skills. Demonstrate a keen ability to recognize and resolve discrepancies. Resourceful in developing and sharing best practices to increase effectiveness, productivity, and customer satisfaction.

WORK HISTORY

Farmers Insurance

July 2008 - Present Shawnee, Kansas

Owner/agent Burk Insurance Group. Consistently breaking required quarterly policy requirements. Achievement awards earned in first two years of business.

Stuppy Floral/Baisch and Skinner Wholesale Floral

Jan. 1998 - June 2008 N. Missouri

Branch Manager - Managed regional operation with annual sales of $4.2 million. With a staff of twenty, ordered/sold/delivered perishables and hard goods 6 days weekly to 150 accounts.

Arbour Glen Bed & Breakfast

Jan. 1990 - Jan. 1998 Eureka Springs, Arkansas

Owner/operator 12 unit Inn offering wedding and vacation packages, Victorian d cor, and full gourmet breakfast year round.

Welk Resort

Jan. 1991- Dec. 1997 Branson, Missouri

Opened the Lawrence Welk Theatre operation with managing 185 personnel; box

office, multiple concession and gift shop locations, all front of house operations; four shows daily with potential customer attendance of 4500, six days weekly, 40 weeks annually.

Goldenrod Showboat

Feb. 1990- May 1991 St. Charles, Missouri

Facilitated all facets of set up and operation for Broadway Dinner Theatre productions in renovated historic riverboat. Cooperative effort with Dodger Broadway Producers, New York, and Saint Charles Visitors and Convention Bureau.

Tiffany's Attic/Waldo Astoria Dinner Playhouses May 1980- Dec. 1990 Missouri

General Manager of two very successful dinner theatre operations, front of house and food and beverage operations. Staff of 150 serving 1400 patrons daily.

Hall's Crown Center

May 1981- Sept. 1983 Missouri

Sales associate men's clothing/men's gifts.

EDUCATION

Drury University

Fall 1975 - Spring 1979 Springfield, Missouri

Bachelor of Music Education

PROFESSIONAL REFERENCES AVAILABLE UPON REQUEST

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