Management Supervisor

Joshua Murphy

Email: ********@************.***

Address:

City: Roseville

State: MI

Zip: 48066

Country: USA

Phone: 586-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced supervisor with excellent management skills. Action-oriented with exceptional people skills and a strong ability to communicate effectively with technology, executive, and business audiences. An extremely hard worker who desires a challenging role in management.

Educational Background:

High School Dipolma from University of Phoenix, Phoenix AZ 1/2001 to 5/2010 (Business Management)

High School Dipolma from University of Phoenix, Phoenix AZ 1/2001 to 12/2012

Job History / Details:

Professional Summary

Experienced supervisor with excellent management skills. Action-oriented with exceptional people skills and a strong ability to communicate effectively with technology, executive, and business audiences. An extremely hard worker who desires a challenging role in management.

Core Qualifications

Results-oriented

Operations management

Client-focused

Quick learner

Computer proficient

Leadership

Dedicated

Strong work ethic

Personable

Training and development

Education

2013 University of Phoenix Phoenix, AZ

Bachelor of Arts Business Management

Expected to graduate in early March of 2013.

2010 University of Phoenix Phoenix, AZ

Associate of Arts Business Management

Experience

March 1999 to Current

United Parcel Service Livonia, MI

Industrial Engineering Supervisor

Lead operations supervisor from 1999 to 2010

Managed day-to-day operations

Created daily employee schedules

Generated operational reports and reported on weekly conference calls to upper management

Disciplined employees

Provided training to new employees

Promoted to industrial engineering supervisor in early 2011

Load planning supervisor for the feeder department until early 2012

Created load plans that helped determine the number of feeder trailers needed daily

Created reports to assist operations management

Conducted analysis to cut costs in the feeder department

Provided training to the operations to ensure proper loading methods of feeder trailers

Promoted to industrial engineering hub supervisor in early 2012

Conducts weekly and monthly audits to ensure that proper hub methods are being demonstrated

Performed Master Standard Data (MSD) to help create Master Operating Plans (MOP) and Daily Operating Plans (DOP) which determines how the hub operations employees perform their job duties

Generates reports to assist hub operations in achieving and maintaining set operational goals

Provides assistance to hub operations management to help achieve set goals

March 2003 to November 2012

Fuller's Lawn Service Macomb, MI

Supervisor

Managed day-to-day operations

Received payments from customers

Determining pricing for new customers

Addressed customer questions and concerns face-to-face

Maintained a high level of quality and service on a daily basis

Recorded employee hours

Trained new employees

January 2006 to March 2007

Fraser Self Storage Fraser, MI

Supervisor

Managed day-to-day operations

Processed customer payments and mailed customer invoices

Generating daily, weekly, and monthly financial reports

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