High School Sales

Kristi Watson

Email: ********@**********.***

Address:

City: Howell

State: MI

Zip: 48843

Country: USA

Phone: 517-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am seeking a position in a Senior Health Care organization. I have several years of in depth experience with individualized quality care for elderly persons as well as all types of Dementia. I have supervised 20-75 employees with scheduling, training, monthly meetings, conflicting matters,evaluations, activities, monthly parties, marketing. I have also led many families to a piece of mind with care planning, concerning resolutions, communications with all outside contractors, monthly educational workshops for community, families and staff. I am very dedicated to my job, always thinking of new ideas to bring to the business, strong communications, honest and dependable. I do whatever it takes to succeed. Several references available upon request.

Educational Background:

High School Dipolma from South Lyon High School, South Lyon MI 1/2001 to 6/1989 (General)

Job History / Details:

Professional Summary

I am seeking a position in a Senior Health Care organization. I have several years of in depth experience with individualized quality care for elderly persons as well as all types of Dementia. I have supervised 20-75 employees with scheduling, training, monthly meetings, conflicting matters,evaluations, activities, monthly parties, marketing. I have also led many families to a piece of mind with care planning, concerning resolutions, communications with all outside contractors, monthly educational workshops for community, families and staff. I am very dedicated to my job, always thinking of new ideas to bring to the business, strong communications, honest and dependable. I do whatever it takes to succeed.

Several references available upon request.

Education and Training

1989 South Lyon High School South Lyon, Mi.

High School Diploma Health Care

Administration Certification, Certified Nurse Asst. Medical Assisting, Medication administration, Budgeting, Dementia conferences, Journey through Alzheimer's, Care planning, Assessments, Marketing, Human Resource experience, Activities for senior's, maintenance 10, Medical Terminology. Two years Nursing.

Skill Highlights

Staffing management ability

Motivation techniques specialist

Proven patience and self-discipline

Conflict resolution

Confident public speaker

Critical thinking proficiency

Fundraising and major donor development

Patient-oriented

Personal and professional integrity

Financial aptitude

Relationship and team building

Sound decision making

Staff training and development

Effectively influences others

Cultural awareness and sensitivity

Professional Experience

September 2005 to October 2012

Patti Lewis Care Home Howell, Mi.

Administrator

Carefully selected, developed and retained qualified staff, as well as trained 35Evaluated patient care procedural changes for effectiveness.Created annual goals, objectives and budget and made recommendations to reduce costs.Administered, directed and coordinated the activities of the agency.Served as liaison between management, clinical staff and the community.Expertly planned, coordinated, organized and directed all operations of the agency.Directed the installation of improved work methods and procedures to achieve agency objectives.Implemented standards and methods to measure the effectiveness of agency activities.Cooperated with other health related agencies and organizations in community activities.Ensured the accuracy of public information and materials.Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.Sourced and implemented new performance appraisal process.Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.Jumped in to fill gaps for on call rotation when necessary.Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.Monitored the nursing and operation of support departments to ensure that resident needs were met and facility was properly maintained.Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.Minimized staff turnover through appropriate selection, orientation, training, staff education and development.Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.Organized and led weekly personnel meetings with 35-50 team members.Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses.Observed strict confidentiality and safeguarded all patient-related information.Established facility's annual budget and conducted monthly reviews to ensure finances were being properly allocated.Coached and developed a care team that consistently ranked among the top in its region for key clinical, performance and financial outcomes.Reviewed and approved time cards for processing by payroll department.Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.Routinely evaluated the overall resident care within the facility and diligently enforced high standards.Incorporated evidence-based care into practice environment to ensure high quality care for patients and their families.Monitored infection control procedures to ensure facility-wide health and safety.Planned and organized staff development and orientation programs for nursing services.Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls.Conducted probationary and annual performance evaluations of all nursing staff.Developed and arranged continuing education opportunities for all staff to increase knowledge and skills.Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.Analyzed facility activities and data to properly assess risk management and improve services.

12/4/2012 12:00:00 AM

Manager, cust

November 2009 to February 2011

Lodge of Durand Durand, Mi.

Administrator

Evaluated patient care procedural changes for effectiveness.Created annual goals, objectives and budget and made recommendations to reduce costs.Administered, directed and coordinated the activities of the agency.Served as liaison between management, clinical staff and the community.Directed the installation of improved work methods and procedures to achieve agency objectives.Expertly planned, coordinated, organized and directed all operations of the agency.Cooperated with other health related agencies and organizations in community activities.Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.Jumped in to fill gaps for on call rotation when necessary.Minimized staff turnover through appropriate selection, orientation, training, staff education and development.Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.Contributed to and participated in community education projects to foster widespread understanding of the prevention and treatment of illnesses.Observed strict confidentiality and safeguarded all patient-related information.Coached and developed a care team that consistently ranked among the top in its region for key clinical, performance and financial outcomes.Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.Routinely evaluated the overall resident care within the facility and diligently enforced high standards.

March 2002 to September 2006

Bassett Furniture Howell, Mi.

Sales Consultant

Furniture orders and sales. Customer service, conflict resolution. People trusted me for being honest so I had top sales several different times. Exceptional with people relations and handling situations as they arise with no warning.

February 1999 to March 2002

D & D Home center Newberry, Mi.

Manager, customer sales and relations

Sales consultant with building and flooring products. Customer relation resolutions, inventory, ordering of supplies, conferences for products to buy and sell.

February 1997 to January 1999

Nurse Pro Inc. Portage, Mi.

Administrator

Supervisor of over 200 temp staff. Placing Nurses, Certified aides, Home health aides, covering some temp. shifts myself. Scheduling of Temp staff into different hospitals and homes all hours of the day. Staff development training. Monthly In services.

Contact this candidate