Project Manager Software
Resume:
NAME:
ADDRESS:
CITY: WANAMASSA
STATE/PROVINCE: NJ
ZIP/POSTAL CODE: 07712
COUNTRY: US
EMAIL: ********@**.***.***
PHONE:
CANDIDATE ID: NA
CITIZENSHIP: US
Citizen
EDUCATION:
EXPERIENCE:
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED:
RATE NEEDED: Not Entered
HOMEPAGE:
HOTSKILLS:
Thomas J. Vignola
21 Wardell Place
Wanamassa, NJ 07712
********@**.***.***
SUMMARY OF QUALIFICATIONS
July 1979 - Present
AT&T; IBM Global Services
Piscataway, NJ
Senior Specialist, Application Development Management
Diverse responsibilities in the Information Technology industry,
with concentration in Application Design and Support, Technical
Support, Product Management, Project Management, and Systems
Programming.
CAREER EXPERIENCE
May 1994
- PresentAT&T
; IBM Global Services
Piscataway, NJ
Production Support, Application Design and Development
- Provide support for AT&T client-server application to end-user
community: user problem investigation and resolution, data and
process auditing, system status availability information, user
conference presentations. Improved problem resolution rate from
55% to 91 %.
- Monitor entire production environment for outage/performance
issues (UNIX/MVS/Tuxedo/Teradata); participate in daily production
meetings to review batch problems and schedules.
- Assist online system test team with regression and user-
acceptance testing.
- Participate in user enhancements and requirements sessions in an
on-going basis for both the batch and online environments
- Completed numerous design changes and provided production
support for the MVS batch processing environment (
Oct 1995
-August
1996
)
January 1993
- April 1994AT&T
Piscataway, NJ
Product Engineering: UNIX DBMS Assembly
- Provided 24x7 support to internal development organizations for
INGRES and INFORMIX DBMS software packages
- Performed problem investigation and resolution, new release
testing, software installations and documentation, and direct
vendor technical contact
- Implemented monthly conference calls with vendor and data center
personnel for problem-tracking and issues management
- Interfaced with internal Product Management on vendor software
licensing and software support issues
- Installed and supported LU 6.1 network and MVS/IMSTM-based
vendor software for a special client-server application. Provided
on-going IMS experience and support for development efforts
November 1991
- December 1992AT&T
Product Management: DOS, OS/2, and UNIX Developer Tools
- Developed and performed all order processing and chargeback
functions for internal sales of BACHMAN and INTERSOLV software
- Performed Vendor Management role for issues raised by Product
Engineering team and internal customer organizations
- Led the Developer Tools Management Team: coordinated marketing
efforts and customer events, created product descriptions, and
coordinated new software product release certification work
January 1990
- October 1991AT&T
Piscataway, NJ
Technology Planning: MVS Application Software
- Interfaced with software vendors: acquired general information
on available tools, provided input on software enhancements,
distributed seminar information to development groups
- Participated in information sharing groups/conferences to
provide software updates to application support and development
groups
- Coordinated local vendor seminars and training sessions;
presented status on current software evaluations at developer
conferences
- Acted as Project Manager/Assistant Project Manager
on MVS and
MVS/DBMS software evaluations: collected requirements information
from user organizations, reviewed RFI responses from vendors with
users and internal support groups, coordinated system support and
vendor functions, moderated and documented status meetings,
performed software installations, prepared feedback forms and test
plans, documented results, and assisted in licensing agreement
requirements
- Provided MVS technical support to local support and development
organizations upon request.
April 1985
- December 1989AT&T
Piscataway, NJ
Systems Programming: MVS Software, Piscataway Data Center
- Performed 24x7 support for all production applications and data
center personnel
- Supervised problem assignment and tracking activities for MVS
software
- Provided problem investigation and resolution support with
vendors, application teams, and other support groups as required
- Installed, maintained, and supported MVS system and application
software including, but not limited to: Abendaid, DFP, SYNCSORT,
RIVIDS, INFO/MGMT, LIBRARIAN, JCLCHECK, DFDSS, PL/1, COBOL,
Assembler H, GDDM, DATAEXPERT, SAS, STROBE, Fileaid, Xpediter,
SHRINK.
- Provided back-up support for JES2 and IMS software
- Directed the migration of the data center's MVS application
development software to AT&T-Communications and AT&TInformation
Systems Standard Operating Environment
- Represented MVS software team on numerous application and
migration teams
October 1979
- March 1985AT&T
Piscataway, NJ
Technical Support
- Application Database/Performance Support
- Provided 24x7 support for production application jobs running in
20+ Operating Telephone Companies as well as extended technical
support for the development team
- Performed general application and debugging, assisted developers
use of development tools, determined IMS/DC sysgen requirements,
IMSDB/DC tuning and performance
- Developed and presented training sessions on PL/1 and IMSDB/DC
for application developers and Operating Telephone Company
personnel at regular intervals
- Performed logical and physical database design for IMS and RAMIS
data stores
- Recommended application design changes with respect to
performance enhancements
- Advised, coded, and generated IMS-related control blocks: DBD,
PSB, ACB, MFS
- Modified development/system test/production JCL as necessary to
implement performance analysis software (PPE, STROBE,IMS monitors)
- Completed limited software evaluations on IMS-related and other
developer tools
- Completed regression testing on the upgrade of major software
components within the development environment
EDUCATION
September 1975
- May 1979
Gettysburg College
Gettysburg, PA
Bachelor of Arts
-Mathematics; Bachelor of Arts-Economics
- Graduated Magna Cum Laude
; GPA 3.54
MEMBERSHIPS/AFFILIATIONS
- Departmental Honors in Mathematics; elected to Phi Beta Kappa
and Pi Lambda Sigma
- Member of Theta Chi Fraternity (Delta Omicron Chapter):
Treasurer, Historian
- Alumni Association: Treasurer and Fund-Raising Chairman (1979-
1986)
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