Customer Service Engineer
Resume:
.
Rolly
AbarcaAudio/Radio Broadcasting Professional
www.rollyabarca.com
*******@***********.***
EDUCATION
The Art Institute of Seattle
Associates Degree of Applied Arts in Audio Production June 2008
Area of Focus: Audio Engineering, Music Production, Live Sound Reinforcement
Lynda.com Online Training
Certificate of Completion in iWeb Essentials Nov 2010
Full Sail University - Online
Bachelors of Science Degree in Music Production expected Jan 2013
Area of Focus: Music Theory, Music Composition, Music Business
WORK EXPERIENCE
Salem Media of Hawaii Inc, Honolulu, HI
Board Operator / Audio Engineer Oct 2008 " Present
KGU 760AM, KHNR 690AM, KHCM 880AM, KAIM 95.5FM, KHCM 97.5FM, KHUI 99.5FM
KKOL 107.9FM, Honolulu, HI Update weekly Promos and PSAs (occasional), edit pre-recorded programs Board op/ show producer live in-studio show for KHNR 690AM, KGU 760AM, and KHUI 99.5 (occasionally) Voice talent for commercial/ promo spots and record and edit call-in spots, news/ traffic reports Maintain playlist logs, transmitter frequencies and logs, edit station playlists and monitor all automated stations Assisting in station promotional events (occasionally)
RO-LE Productions, Wai'anae, HI
Sole Proprietor / Freelance Audio Engineer July 2009 " Present Mastering, mixing, recording, producing music Post -production, voice-over production, music/MIDI production, radio production Management and operations of business
Harmonious Design Creations Wai'anae, HI
Sole Proprietor / Freelance Graphic Designer / Web Designer July 2009 " Present Management and operations of business
Salem Communications, Seattle, WA
Board Operator / Audio Engineer Jan 2007 " June 2008
KGNW 820AM, KKOL 1300AM, KKMO 1360AM, KLFE 1590AM, KDOW 1680AM, Seattle, WA Update weekly Promos and PSAs (occasional), edit head and tails for automated programs Board op the Mariners game 'Spanish, KDOW 1680AM and live in-studio show for KKOL1300AM (occasionally) Maintain playlist logs, transmitter frequencies and logs, edit station playlists and monitoring all automated stations
Clear Channel Communications, Honolulu, HI
Researcher May 2004 " Aug 2006
KIKI 93.9FM, KDNN 98.5FM, KUCD 101.9FM, Honolulu, HI Conducted phone surveys to Hawaii residents concerning local radio stations
Board Operator (occasional) Mar 2006 " June 2006
KSSK 92.3FM, Honolulu, HI Input/ remove songs, sweepers, and PSAs Monitor sister-stations overnight/ ran control board
Radio DJ Personality (occasional) June 2006 " Aug 2006
KDNN 98.5FM, Honolulu, HI Record voice tracks for overnight show (Midnight-5:30am)
Hawaiian Ice Company, Honolulu, HI
Office Assistant Nov 2005 " April 2006 Cashier, answering phones, filing, typing invoices, customer service
Canyon Rent-to-Own, Waianae, HI
Customer Service Rep/ Account Manager June 2003 " May 2004 Manage customer accounts/ Services, Collections, and Floor Salesman
TECHNICAL SKILLS/ EXPERIENCES
Customer Service/ Office Admin/ Sales Experienced in sales, managing customer accounts, servicing customer complaints and trouble-shooting Experience in proper phone etiquette
Computer Knowledgeable of both MAC OSX and Windows operating systems Experience in Microsoft Office XP " 2008
Radio Broadcasting Knowledgeable of radio production duties and lingo Experience in producing/ working along side programmers and during live shows Experienced and knowledgeable in handling technical difficulties Experience in editing playlists
Audio Engineering Knowledgeable of operating both digital and analog mixing consoles and audio processing hardware Mixing/ producing audio for music production and sound for film and video Radio production, voicing and producing voice-overs Knowledgeable and experienced at various miking techniques Edited digital audio using various pro audio software at work and in the recording studio on both the OS MAC and WIN, utilizing EQ, signal processing techniques and my mixing/ mastering abilities
Video/podcast Editing/ DVD Authoring Knowledgeable of both MAC OSX and Windows operating systems Experience in iMovie, iDVD, Vegas Pro, DVD Studio Pro, DVD Architect Pro, Adobe Encore, Adobe After Effects, Adobe Premier Pro
INTERNSHIPS/ VOLUNTEER
M-ili Church of God, Wai'anae, HI
Sound Engineer/ Bass Player/ Council/ Web Master June 2008 " Present Mix both front of house and monitors and bass player musician Building and maintaining website
G.A.P (Gospel and Poetry) Music Ministries, Wai'anae, HI
Audio Engineer Aug 2008 " Oct 2008 Recording engineer/ Live sound engineer
KEXP 90.3 FM, Seattle, WA
Production Intern/ Board Op Oct 2007 " June 2008 Clean and maintain all production studios, On-Air studios, and CD Library Help set up and break down for a live broadcast of band performances Board Operate a live in-studio show
REFERENCES AVAILABLE UPON REQUEST
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