Customer Service Registered Nurse

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Melissa

EdgarMelissa Edgar

Melissa Edgar

***** ****** ** ********, ** 92595

951-***-**** abpzth@r.postjobfree.com

Objective

Nursing professional with 1 years' experience in pediatric care and over 1500 hours of related clinical experience seeking new challenges as a License Vocational Nurse, being a patient advocate while upholding the highest standards of nursing care.

Education

California State License LVN number: 248381 Ex: 8/31/2013

LVN certificate of completion: Concorde Career College- San Bernardino, CA, August 2009

BLS/CPR/Heart Saver Certification: The American Heart Association 2011

1500 Hours of clinical experience in LTC, Rehabilitation, Medical/ Surgical, Maternity/OB, L&D, Pediatrics, Post Partum/couplet care, Pediatric Sub-acute, Emergency room, and Mental Health.

Clinical Training

In Home Supportive Services June 2010- Present

Laura Loring-Komers Murrieta, CA Pediatric home health

Student Nurse June 2008 - August 2009

HCR Manor Care Hemet, CA LTC and Rehabilitation

Sun City Convalescent Sun City, CA Skilled Nursing Facility

Reche Canyon Rehab & Healthcare Colton, CA LTC and Rehabilitation

Victorville Valley Community Hospital Med/Surg, PEDS, ER, L&D

San Bernardino Community Hospital Med/Surg, L&D, Peds, Post-Partum, Sub-acute

Patton State Hospital Patton, CA Mental Health

Knowledge and Experience

Exhibited excellent customer relations to patients, visitors, physicians, and co workers; showing courtesy, compassion, and respect. Transcribed physician's orders as directed by policy. Communicated directly with registered nurse to institute changes in plan of care; assist with and contributed to development of nursing care. Gave specified medication orally, hypodermically, intramuscularly and topically. Executed treatments such as urinary catheterizations, bladder irrigations, sterile dressing changes, suctioning procedures and enemas utilizing equipment as required. Performed related patient care functions such as taking temperature, pulse, respiration and blood pressure readings; applying and removing dressings; wound care per protocol, instructed patient in various self administered treatments or procedures, i.e. checking blood glucose levels and insulin administration. Obtained specimens; assured correct culture collection. Assisted physician or other medical staff personnel with examinations and treatments by selecting and passing instruments, providing support and restraint to patient, draping and other assistance as directed or required. Within scope, evaluated patient's condition by observing signs, symptoms, and reactions to therapy, identified unexpected and/or significant findings, initiated appropriate emergency procedures as necessary and reported unusual conditions to the registered nurse as established by policy and procedure in a timely manner; maintained intravenous flow rate, notified R.N. of any problems and discontinued needles, except intra cath and CVP lines. Identified learning barriers. Documented patient signs, symptoms, observations and therapeutic treatments to patient's medical record. Ensured cleanliness of nursing module, patient room, environment and proper functioning of patient care equipment by visual inspection, routine testing, and other related methods. Provided a safe and therapeutic environment for patients and staff. Utilized effective verbal and non verbal forms of communication. Performed in other areas or units to which assigned as required by nursing administration. Participated in staff meetings and in-service programs. Accepted verbal and telephone orders from physician. Administered pulse oximetry, humidification therapy, spirometer, oxygen therapy via mask or nasal cannula, oral, nasal and trach suctioning and sputum induction. Performed other related duties as required within scope of practice.

Employment History

6/2010- Present In Home Supportive Services- Lake Elsinore CA 951-***-****

Home Health Nurse Laura Loring-Komers (Parent of disabled Child)

Provide safe effective nursing care within the home environment

Accurately identify multiple seizure types and proceed with medical management

Document and record all seizure activity

Prepare and administer special ketogenic diet

Administer hourly medications via mouth or G-tube

Insert and check placement of G-tube

Maintain clean and healthy living environment

Administration of Oxygen when needed

Prepare, transport, and communicate with pediatrician, neurologist, and nutrition team

Call in prescriptions from the medical team to pharmacy, inventory all medications daily

Record all narcotic medicine used daily

Communicate with both parents, doctors, and other nurses regularly

2/2/2005- 2/2/2007 Red Lobster- Temecula CA

Food Server/Cocktail Server

Highly personable Customer Service Professional with over 6 years of experience in Customer relations.

Customer service, service with a smile

Knowledge in opening and closing stations/restaurant

Balanced tabs and accounts

Handled multiple party check

Large party/banquets

Fish and menu knowledge

Prepared and expedited food for fellow workers

Make every guest feel welcome and comfortable

Took care of guests in a timely manner

Took guest orders and delivered great service to ensure the best experience possible

Dealt with guest complaints if any and used my customer service skills to rectify any problem quickly and professionally

Provided work availability during day, evening, weekend, holiday, and overtime shifts

Volunteer Experience

BEVERLY ASSISTED LIVING- Murrieta CA

Assisted with ADL's

Provided emotional support, conversation, and mental stimulation.

Coordinated activities to promote range of motion, coordination and entertainment.

Assisted with food service

MENIFEE ASTROS BASEBALL LEAUGUE- Menifee CA

Taught and assisted disabled children to play baseball ages 5-17, with a wide range of disabilities both mental and physical

Diffused any situation that arose swiftly and appropriately

Was ready to act upon any type of emergency situation which might have occurred.

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