Customer Service Real Estate
Resume:
RESUMES: Your Best Marketing Tool
St. Paul, Minn. www.wmitchell.edu
Career and Professional Development Office
November 2012
Practical Wisdom
Symplicity
Watch for an email next week
with your login information
Search for job postings
RSVP for events
2
Upcoming Events
MSBA Law Student Networking Mixer
Monday, November 12 5:00 7:30
Details: http://www.mnbar.org/news/LawSchoolMixer_2012.pdf
Clerkship Panel
Thursday, November 15 4:30 6:30
Details: see Symplicity Events
The Why & How of Accelerated Worldwide Patent Filings
Friday, November 16 12:00 1:30
Details: Link on the Docket Alumni CLE Series (free for students)
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Upcoming Deadlines
Minnesota Department of Human Services: Executive Pathways
Applications due: December 9, 2012
www.dhs.state.mn.us/main/id_010465
Minnesota State Bar Association Minority Clerkships
Mitchell internal deadline: Mid January, 2013
www.mnlegaldiversity.org
Minnesota Justice Summer Clerkships
Applications due: Late January
Mitchell s information session: Early January
www.mnjustice.org
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Resume Review Process
Every student will have a resume approved
in Symplicity
Each student will receive an email soon
with instructions
Deadlines for resume submission will be
after the first of the year
5
Primary differences between
a non legal and legal resume
No objective statement
No personal statement, summary, or profile
Generally ONE page
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Formatting Guidelines
The legal audience prefers the three Cs:
conservative, conformist and cautious
Moderate and consistent use of bullets,
underlining, italics, and bold
Even margins, enough white space, and clean
breaks between sections
Simple font, no smaller than 11 point
Avoid starting with a template
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Items to omit from a legal resume
LSAT score
High school information
Personal information: marital status,
religion, birth date, health status, etc.
References Available Upon Request
Computer skills
Social network sites
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Overarching Organization
Start with your contact information
Organize with headings
Present education first: law school, then
post grad, then undergrad
Present experience next: reverse
chronological order
End with optional additional section
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BARRY BUSINESS
369 Bottom Line Way, Blaine, MN 55448 763-***-**** *****.********@*********.***
EDUCATION
William Mitchell College of Law, St. Paul, MN
Juris Doctor expected May 2015
Honors: William Mitchell Merit Scholarship (35% of tuition)
Activities: Business Law Student Association (Treasurer, 2011 present)
Colorado State University, Fort Collins, CO
Bachelor of Arts, May 2009
Major: Political Science; Minor: Business Administration
Honors: Member of Pi Sigma Alpha (Political Science Honor Society), Dean s List (Spring 2009)
Study Abroad: Yonsei University, Seoul Korea (Fall 2008)
EXPERIENCE
Metro Mobility, Minneapolis, MN Summers 2006 and 2007
Transportation Assistant
Provided safe transportation services to persons in wheelchairs to their appointments.
Learned and applied patient care regulations and procedures.
Communicated effectively with customers to ensure they were comfortable and their needs were met.
September 2006 June 2007
Java Max, St. Paul, MN
Barista
Prepared beverages with care to ensure quality of product and customer service.
Established rapport with customers and created a welcoming environment.
LANGUAGE SKILLS
Fluent in Spanish
10
Contact Information & Education
BARRY BUSINESS
369 Bottom Line Way, Blaine, MN 55448 763-***-**** *****.********@*********.***
EDUCATION
William Mitchell College of Law, St. Paul, MN
Juris Doctor expected May 2015
Honors: William Mitchell Merit Scholarship (35% of tuition)
Activities: Business Law Student Association (Treasurer, 2011 present)
Colorado State University, Fort Collins, CO
Bachelor of Arts, May 2009
Major: Political Science; Minor: Business Administration
Honors: Member of Pi Sigma Alpha (Political Science Honor Society); Dean s List (Spring 2009)
Study Abroad: Yonsei University, Seoul Korea (Fall 2008)
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Experience Headings
LEGAL EXPERIENCE
PROFESSIONAL EXPERIENCE
EXPERIENCE
OTHER EXPERIENCE
WORK EXPERIENCE
TECHNICAL EXPERIENCE
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Legal Experience
LEGAL EXPERIENCE
HOME Line, Minneapolis, MN September 2011 present
Tenant Hotline Volunteer
Research Minnesota landlord/tenant law, interview clients, and advise
as many as ten clients a day about their legal rights.
Colorado State Senate, Denver, CO June 2009 May 2010
Legislative Aide
Analyzed House and Senate bills and drafted memoranda addressing their
potential impact.
Conferred with state and local elected officials, legislative staff, and
governmental relations personnel to write and pass legislation and to
modify existing legislation.
Directed media relations.
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Experience
EXPERIENCE
Metro Mobility, Minneapolis, MN Summers 2006 and 2007
Transportation Assistant
Provided timely and safe transportation services to people with disabilities.
Learned and applied patient care regulations and procedures.
Communicated effectively with customers to ensure they were comfortable
and their needs were met.
Awarded the Valued Team Member honor in 2007 based on driving
record and customer ratings.
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Experience
Java Max, St. Paul, MN September 2006 June 2007
Barista
Prepared beverages with care to ensure quality of product and customer
service.
Established rapport with customers and created a welcoming
environment.
Assisted in implementing marketing strategies to promote store brand
to compete with national chains.
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Professional Experience
PROFESSIONAL EXPERIENCE
Wells Fargo Financial, Des Moines, IA May 2006 June 2008
Credit Manager
Provided customers a variety of financial services products including
unsecured personal loans, credit cards and real estate loans.
Analyzed credit applications to determine customers qualifications for
loan products.
Advised customers on various loan products that best fit their needs.
Redesigned the loan application process to significantly reduce the
length of time required to respond to applicants.
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Professional Experience
PROFESSIONAL EXPERIENCE
Wells Fargo Financial, Des Moines, IA
Regional Loan Supervisor June 2007 June 2008
Managed thirty sales personnel providing financial services products
including unsecured personal loans, credit cards and real estate loans.
Audited employee actions to prevent fraud and ensure regulatory
compliance.
Credit Manager May 2006 June 2007
Analyzed credit applications and advised customers to identify and sell
appropriate loan products.
Redesigned the loan application process to significantly reduce the
length of time required to respond to applicants.
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Experience Descriptions
Expect a reader to review your resume for
thirty seconds.
Provide concise descriptions starting with
meaningful active verbs.
Focus on skills acquired, not tasks completed.
Avoid industry specific jargon.
Be selective, not comprehensive.
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BARRY BUSINESS
369 Bottom Line Way, Blaine, MN 55448 763-***-**** *****.********@*********.***
EDUCATION
William Mitchell College of Law, St. Paul, MN
Juris Doctor expected May 2015
Honors: William Mitchell Merit Scholarship (35% of tuition)
Activities: Business Law Student Association (Treasurer, 2011 present)
Colorado State University, Fort Collins, CO
Bachelor of Arts, May 2009
Major: Political Science; Minor: Business Administration
Honors: Member of Pi Sigma Alpha (Political Science Honor Society), Dean s List (Spring 2009)
Study Abroad: Yonsei University, Seoul Korea (Fall 2008)
EXPERIENCE
Metro Mobility, Minneapolis, MN Summers 2006 and 2007
Transportation Assistant
Provided safe transportation services to persons in wheelchairs to their appointments.
Learned and applied patient care regulations and procedures.
Communicated effectively with customers to ensure they were comfortable and their needs were met.
September 2006 June 2007
Java Max, St. Paul, MN
Barista
Prepared beverages with care to ensure quality of product and customer service.
Established rapport with customers and created a welcoming environment. 19
Other possible headings after
experience sections
LANGUAGE SKILLS
PUBLICATIONS
PROFESSIONAL LICENSES
CERTIFICATIONS
COMMUNITY INVOLVEMENT
PERSONAL INTERESTS
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LANGUAGE SKILLS
Fluent in Spanish
Conversational in Korean
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PUBLICATIONS
Barry Business, Trends in local legislation
regulating tobacco use in public establishments,
Colorado Statesman, Vol. 10 No. 32 (April 10,
2010).
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CERTIFICATIONS
Licensed Real Estate Agent, Minnesota
Certified Public Accountant
Qualified Neutral under Rule 114 of the
Minnesota General Rules of Practice
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COMMUNITY INVOLVEMENT
Boys Hope Girls Hope of Colorado, Mentor
and Community Volunteer, Denver, CO (June
2009 May 2010).
International Institute of Minnesota,
English as a Second Language Tutor, St. Paul,
MN (September 2006 June 2007).
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PERSONAL INTERESTS
Running marathons, practicing Judo,
competing in chess tournaments
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Honesty
Do not underestimate or undervalue your
experiences and accomplishments, but
always be accurate and always be honest.
Be prepared to talk about ANYTHING on
your resume.
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Editing
The appearance of your resume is important!
Proofread or perish.
If submitting electronically, use PDF versions
of your resume and cover letter.
Laser print on neutral resume paper.
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Thank you for your participation!
Feel free to contact the
Career and Professional Development Office
with any questions.
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