Customer Service Assistant
Resume:
Priscilla Jane Smith
******************@*****.***
Carrboro, NC
EDUCATION
Master of Science, Information Science May 2013
The University of North Carolina at Chapel Hill
Master of Music, Vocal Performance 2009
The University of Michigan
Bachelor of Music, Vocal Performance 2006
The University of North Carolina at Greensboro
LIBRARY & INFORMATION SCIENCE EXPERIENCE
Intern (confirmed future project) December 2012-January 2013
Library of Congress, Policy and Standards Division (Geraldine Ostrove, supervisor)
Participate in the production of the Library of Congress Medium of Performance Thesaurus (LCMPT). Reformat
existing LCMPT document. Map LCMPT terms to LC Control Numbers and LC Subject Headings. Examine existing LC
authority records and evaluate for inclusion in LCMPT. Research appropriate reference resources for completion of
data element information.
Research Assistant October 2011-present
UNC-CH Metadata Research Center (MRC)
Collaborate on MRC research projects funded by the National Science Foundation and the Institute of Museum
and Library Sciences. Serve as webmaster for MRC website. Assist with MRC-related events (outreach, lectures, and
research meetings). Built and disseminated a survey to study the effectiveness of two MRC student events.
Participated in a Helping Interdisciplinary Vocabulary Engineering (HIVE)
research effectiveness study mapping controlled vocabulary terms to author-generated terms used in the Dryad
repository.
Working paper: Developing a Test Collection for the Evaluation of Automatic Subject Indexing in a
Scientific Data Repository (with J. Greenberg, C. Willis, and N. Carver)
Digital Curation Assistant October 2011-present
Dryad Digital Repository
Work in a digital data repository context, curating datasets which underlie peer -reviewed publications in the
biosciences. Evaluate items for accuracy and completeness in order to determine their inclusion in or rejection from
the repository. Edit and create item metadata, digital object identifiers, and citations. Communicate with
data content creators and Dryad technical staff in order to facilitate archiving, accessibility, and preservation.
Gained familiarity with Creative Commons licenses, GNU General Public License and human subject data
anonymity issues.
Graduate Student Assistant September 2011-present
UNC-CH Music Library
Catalog and archive 800+ vocal sheet music scores for the UNC Sheet Music Collection . Experience cataloging
resources in English, Portuguese, Hebrew, Hawaiian, French, German, Spanish, and Russian. Create multiple public
displays highlighting interesting library acquisitions. Assisted in curating Music Library exhibit Curating Sound: 75 Years
of Music Collections at UNC (Oct. 2011).
Interim Academic Library Associate May 2012-August 2012
UNC-CH Music Library
Processed new and continuing serials volumes and prepared them for binding. Processed incoming library
acquisitions, including scores and parts, folios, reference literature, sound and video recordin gs, methods literature,
and monographic studies. Trained new half-time CALA employee in serials management, acquisitions processing,
web maintenance, and other library processes.
ADMINISTRATIVE EXPERIENCE
File Administrator June 2006-August 2007
Harris Brown Management, Greensboro, NC
Archived and maintained confidential low-income housing tenant files (10,000+). Redesigned physical tenant file
workflow. Purchased office supplies and legal forms for all company employees. Acqui red recycling service and
bins for headquarters office (50+ employees).
PROFESSIONAL AFFILIATIONS & ACTIVITIES
UNC-CH ASIS&T Student Chapter, Vice President 2011-2012
OCLC Academy Meets the Real World Summit: Dublin, OH attendee 2012
Metadata Research Center Metadata Marathon Summit: Chapel Hill, NC attendee 2011
American Society for Information Science & Technology (ASIS&T) 2011-present
Association for Computing Machinery (ACM) 2012-present
Music Library Association (MLA) 2010-present
MLA conference: Philadelphia, PA attendee 2011
Southeastern Music Library Association (SEMLA) 2011-present
SEMLA conference: Chapel Hill, NC attendee 2012
National Association for Teachers of Singing (NATS) 2012-present
FELLOWSHIPS AND AWARDS
Departmental Fellowship, UNC-CH School of Information and Library Science 2012-2013
Research Assistantship, UNC-CH Metadata Research Center 2011-2012
Carnegie Research Grant, UNC-CH School of Information and Library Science 2012
Metropolitan Opera National Council Auditions
Finalist, Upper Midwest Region (St. Paul, Minnesota) 2010
Winner, Wisconsin District (Milwaukee, Wisconsin) 2009
Departmental Merit Scholarship, University of Michigan 2007-2009
Pi Kappa Lambda National Music Honor Society 2008
VOLUNTEER EXPERIENCE
SEMLA Conference (Chapel Hill, NC) 2012
Student volunteer
Greeted and provided conference information to attendees.
Chapel Hill Public Library RFID Project 2011
Community volunteer
Affixed RFID tags to library materials. Inspected materials for poorly placed RFID tags. Shelved library materials.
DESIGN SKILLS GENERAL SKILLS
XML Writing
HTML Research
Java Collaboration
Wireframe modeling Teaching
Entity-Relationship diagramming & schemas Customer service
Web design Live & recorded performance
Web application design Music sight reading & theory
Diction and recitation
(French, German, Italian, Latin)
SOFTWARE/APPLICATION PROFICIENCIES STANDARDS/CONCEPTS
Mac & Windows OS Controlled vocabularies
Microsoft Office suite (LCSH, LCMPT, MESH, ITIS, NBII, TGN)
Microsoft Access Taxonomies & hierarchical relationships
Quicken Dublin Core
Git RDF
Eclipse software development environment Ontologies
WordPress web content management Microdata
Social media Persistent Identifier schemes
(Facebook, Twitter, LinkedIn, Pinterest) MAchine-Readable Cataloging (MARC)
Qualtrics online survey software WorldCat union catalog & database
MultiTes Pro thesaurus publishing workstation International Phonetic Alphabet (IPA)
Millennium Integrated Library System
(Cataloging, Serials, & Circulation modules)
Connexion cataloging tool
References available upon request.
Contact this candidate