Customer Service High School

Ebony S Jackson

Email: ********@**********.***

Address:

City: Chesterfield

State: VA

Zip: 23832

Country: USA

Phone: 804-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and motivational LPN and leader dedicated to driving top-quality patient care. Looking for a position in a top-notch facility with a commitment to innovative processes.

Educational Background:

High School Dipolma from Centura College, Richmond VA 1/2001 to 5/2011 (Nursing)

High School Dipolma from J. Sargent Reynolds Community College, Richmond VA 1/2001 to 12/2012

Job History / Details:

Professional Summary

Energetic and motivational LPN and leader dedicated to driving top-quality patient care. Looking for a position in a top-notch facility with a commitment to innovative processes.

Licenses

Basic Life Support (BLS) Certification 10/11/2011-10/11/2013

Licensed Practical Nurse in the State of Virginia, License number 000*******

Skill Highlights

Psych and mental health care proficiency

Strong medical ethic

Wound cleaning/care expertise

Injections, enemas

Tracheostomy

Nephrostomy, Colostomy,

Familiarity with disease management programs

Culturally sensitive

Computerized charting specialist

Renal I&O catheterization

Urinalysis, culture & sensitivity

PEG & J tube

Professional Experience

May 2011 to Current

The Virginia Home Richmond, VA

LPN

Recorded patients' medical history, vital statistics and test results in medical records.

Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments

Sound, ethical and independent decision-making ability consistent with medical protocols.

Implemented new floor assignments based on evaluation of staffing requirements.

Liaised with physicians / administered medication, treatments as prescribed.

Monitored stocks of medical supplies.

Assisted with emergency response to sudden patient illness.

August 2003 to May 2012

Walmart Richmond, VA

DSD Receiver/Team Leader

Cited for excellence interpersonal communications, teamwork, customer service, flexibility and reliability

Received exemplary and exceeds expectations ratings on all performance reviews.

Demonstrated the ability to interact with customers from diverse cultures and background.

Oversee operations including training of 25 associates.

Responsible for accurate audits, printing of account receivables, reports

of merchandise, confronting vendors with errors, policy violations or

excessive inventory as needed to protect the company's assets and

shrink budget.

Employee of the month April 2006, January 2007.

Education and Training

2010 Centura College Richmond, VA

Select One Nursing

CLINICALS: 5/2009-5/2011 410 Hours

Central State Hospital: Mental

Health South Rehabilitation Hospital: Short term and long term care

Sentara Williamsburg Hospital: Med-Surgery Unit, Emergency Department, Radiology, Ambulatory Care

Henrico Health and Rehab Center: Long term care

2006 J. Sargent Reynolds Community College Richmond, VA

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