Michelle L. Sforzo
Email: ********@*********.***
Address:
City: Canton
State: OH
Zip: 44714
Country: USA
Phone: 216-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Talented Bartender successful at consistently delivering the highest quality service. Fast worker who always goes the extra mile to sell more and keep customers happy.
Educational Background:
High School Dipolma from Holy Name High School, Parma Heights OH 1/2001 to 5/1984 (Advanced math classes, Spanish)
Job History / Details:
Summary
Talented Bartender successful at consistently delivering the highest quality service. Fast worker who always goes the extra mile to sell more and keep customers happy.
Highlights
previous bar owner/operator
friendly and enthusiastic with a positive attitude towards customers
strong mathematical aptitude
excellent communication and customer relation skills
skilled in POS systems
flexible schedule
persistent and driven
superb leadership
high organizational skills
fast and eager learner
Accomplishments
Successfully owned and operated a bar and grille for 5 years
Experience
July 2008 to Current
Dirty Dog Tavern Cleveland, Ohio
Bartender
November 2008 to August 2011
Custom Image North Royalton, Ohio
Independent Contractor
-Responsible for delivering Real Estate Magazines in a timely manner
July 2007 to August 2008
The Casino Bar and Restaurant Kelley's Island, Ohio
Bartender
-Bartender at several High Volume bars/restaurants on the Island (West Bay Inn, Caddyshack, Bag The Moon Saloon)
October 1997 to October 2002
Morgan Entertainment Inc., dba Morgan's Landing Cleveland, Ohio
Bar Owner/Operator
-Owned and Operated a bar successfully for 5 years
-Provided prompt, efficient, friendly, and quality service at all times
-Effectively handled customer complaints and special requests
-Accountable for budgeting, cost control, and payroll
-Planned menus, estimated food and beverage costs, and purchased inventory
-Hired, and managed a staff of 7-10 employees
Education
1984 Holy Name High School Parma Hts., Ohio
High School Diploma