Steven Sousa Jr
Email: ********@*********.***
Address:
City: Canaan
State: ME
Zip: 04924
Country: USA
Phone: 207-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Experienced Line Cook with exceptional knowledge of a wide variety of kitchen equipment and cooking techniques in a fast-paced environment. Courteous and prompt Field Service Technician with superior customer service skills. Handles high-pressure situations and resolves customer issues in a calm and courteous manner. Can adapt to any situation with the ability to learn skills quickly and efficiently.
Educational Background:
High School Dipolma from Skowhegan Area High School, Skowhegan ME 1/2001 to 6/2004 (Liberal Arts)
High School Dipolma from Kennebec Valley Community College, Skowhegan ME 1/2001 to 12/2012
Job History / Details:
Summary
Experienced Line Cook with exceptional knowledge of a wide variety of kitchen equipment and cooking techniques in a fast-paced environment. Courteous and prompt Field Service Technician with superior customer service skills. Handles high-pressure situations and resolves customer issues in a calm and courteous manner. Can adapt to any situation with the ability to learn skills quickly and efficiently.
Highlights
Full service restaurant background
Skillful kitchen staff trainer
Ability to handle fast-paced environment
Knowledge of basic food preparation
First aid and CPR
Power and hand tools
Clean driving record
Satellite dish installations
Device interfacing knowledge
Microsoft Office proficiency
Janitorial equipment familiarity
Experience
March 2011 to November 2012
Dish Network Hermon, ME
Field Service Specialist
Contact customers and inform them of arrival time and work to be done and answer any questions. Plan and map out daily routes with cooperation of dispatch services. Install, repair, troubleshoot, and/or inspect satelite television system. Educate customer on all products, services, and equipment. Offer, demonstrate, and sell products relating to television and television installation. Maintain, inspect, stock, and organize company vehicle. Maintain and organize any company tools and equipment.
April 2010 to January 2011
Wal-Mart Inc. Waterville, ME
Maintenance Associate
Scrub, mop, buff, wax, and maintain floors. Clean and maintain bathrooms, entrances, backrooms, offices, and break rooms. Clean up and dispose of any spills or hazardous or flammable material. Occasionally stocking shelves, working freight, unloading trucks, and retrieving carts.
June 2007 to March 2010
Empire Grill Skowhegan, ME
Head Cook
Short order cooking, cooking and preparing specials. Placing food orders. Menu planning. General kitchen maintenance and repairs including cleaning cooking surfaces, fryers, floors, sinks, and refrigeration. Organizing, cleaning, and taking inventory of stock and stockrooms. Training new employees including, cooks, prep cooks, wait staff, and dishwashers. Occasionally cleaning bathrooms and doing dishes. Restaurant went out of business March of 2010.
April 2006 to February 2007
Wal-Mart Inc. Palmyra, ME
Receiving Associate
Unloading trucks, downstacking, stocking, binning, and organizing freight. General cleaning and maintenance when needed.
Education
2004 Skowhegan Area High School Skowhegan, ME
High School Diploma
Graduated
Kennebec Valley Community College Fairfield, ME
Associate of Arts Liberal Arts
1 year complete. 4.0 GPA. Not currently attending.