Title:Mobile
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NAME:,
ADDRESS:
ADDRESS2:
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STATE: NJ
ZIP:
CANDIDATE ID: 2897619
US CITIZENSHIP:
EDUCATION:
EXPERIENCE: 0
WILL RELOCATE: No -
JOB WANTED:
RATE NEEDED:
TELEPHONE: 201-***-****
EMAIL: ************@********.***.***
HOMEPAGE:
COMMENTS:
HOTTEST SKILLS: product, market, engineer, sale, marketing, programmer, database,
fortran, html, perl, programming, c++, cobol, dbase, delphi, microcode, paradox,
simulation, systems analyst, unix
REVISION: 08-SEP-02
RESUME:
NAME: MARSHALL BALL
ADDRESS: 43 RAYNOR ROAD
CITY: MORRISTOWN
STATE/PROVINCE: NJ
ZIP/POSTAL CODE:
COUNTRY: USA
EMAIL:
PHONE: 201-***-****
CANDIDATE ID: NA
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Any
RATE NEEDED: Not Entered
HOMEPAGE:
COMMENTS:
HOTSKILLS:
MARSHALL BALL
43 RAYNOR ROAD
MORRISTOWN, NJ 07960-2516
Fax: 908-***-****
************@********.***.***
72607,****@**********.***
KEYWORD SUMMARY (for use by job search engines) Executive, product
management, internet, consumer marketing, computer programming,
database, general manager, product marketing, software
GOAL Executive product manager or general manager of internet,
software,consumer, or telecommunication product line offering
CAREER SUMMARY
Demonstrated ability to
- product manage products ranging from low-end (mass) consumer
electronics to internet services to digital PBXs where business
models, seasonalities, marketing channels, market segments, and cost
drivers all differ - deliver against accelerated product schedules,
and manage transition between old and new products, comfortably
working the key disciplines of development, product management,
marketing, customer support and manufacturing - analyze
profit-and-loss (P&L), capital, cash flow, inventory turnover ratios,
balance sheets, etc. during various phases of a product's life -
manufacture just-in-time in light of dynamic consumer demand, even
across continents, using different forms of distribution, foreign
currencies, trade laws. - institute improvement programs in costs,
quality, and time to market towards Baldrige quality - computer
program in database, HTML, object-oriented languages, PERL and
operating systems; comfortable with internet and intra net
PROFESSIONAL EXPERIENCE
GENERAL MANAGER, AT&T WorldNet(SM) (Internet) Service AT&T, Business
Markets Division, Bridgewater, NJ 2/95 to present
- Lead product manager for AT&T's entry into the internet services
provider (ISP) market. Wrote business plan and managed team: market
requirements; features; quality needs; market sizing assumptions;
ramping assumptions; competitive positioning; rollout plans. Sought to
change traditional role of captive suppliers. Demanded improvements in
performance and customer satisfaction.
- Life-cycle product manage additional AT&T internet products: AT&T
WorldNet(SM)Intranet Connect Services and AT&T WorldNet (SM) Managed
Internet Service, AT&T's partnership with BBN Planet. Focused team to
determine where the services dovetailed or excelled, where quality,
provisioning and service metrics needed improvement. Scaling of the
service while maintaining quality and costs was the significant focus.
SENIOR MANUFACTURING MANAGER, Cross Business Unit Initiative on
Reeingineering, AT&T Consumer Products, Parsippany, NJ 1/94 to 1/95
- Product strategist on the fit of Consumer Products' products within
the larger AT&T offering and the cost position against global
electronics competitors over the ensuing five years. Concluded that
organizational structure and infrastructure barriers to cost goals.
- Manufacturing planner for the initial production of state-of-
the-art video and cabling products targeted for residential sales.
Identified innovative approaches to manufacturing products permitting
quick time to market and lower costs. The result was a forerunner to
today's successful WebTV(r).
SENIOR PRODUCT MANAGER, Facsimile and Information Products AT&T
Consumer Products, Parsippany, NJ 4/92 to 12/93
- Established the fax business unit and defined financial targets.
Introduced a line of five digital consumer facsimile machines for US
and German markets. Responsible for the OEM production contracts. My
early white paper shows that several key factors AT&T traditionally
does not have will be required for success and was eventually proven
correct.
- Defined new product and service line to address growing infor-
mation appetite - broadband, narrowband -- in the home and determine
staffing, investment, and scheduling needs necessary for success. AT&T
Consumer Products needed to move into future, nontraditional markets
to maintain margins and address generational gaps.
SENIOR MANUFACTURING MANAGER, Answering Machines AT&T Consumer
Products, Parsippany, NJ 7/86 to 3/92
- With an overseas staff, manufacturing operations for five Far- East
factories to grow answering machine production from $60M to $180M (4.8
million units), helping AT&T secure number one market position.
Scheduled monthly production needs through active consultation with
sales, product management, distribution, technical devel- opment and
manufacturing.
- Negotiations of annual OEM contracts in light of foreign exchange,
factory overheads, volume, worldwide components, engineering, etc.
- Quality programs wrenched $20+M in savings along with quality
improvements and collapsed time to market
PRODUCT MANAGER, PBX Systems AT&T General Business Systems,
Morristown, NJ 12/82 to 6/86
- Conducted market research, wrote requirements and formed product
team to develop and introduce an aggressively priced, non-blocking,
digital System 25(r) PBX for 20-150 station (voice) lines and LAN
interconnection to address sophisticated, small PBX customers. The
conversion of a serial product process to parallel phases of product
management was the first to AT&T. Product achieves lowest cost point
of any competitive offer.
- Life-cycle product managed the Horizon(r) PBX which had sales of
$350M in 1984. Ramped sales and production downwards to transition to
System 25. Introduced new sale-in-place pro- grams. Learned drag on
earnings due to inventories, poor tracking systems, etc.
MEMBER OF TECHNICAL STAFF, PBX Systems AT&T Bell Laboratories, Holmdel
& Freehold, NJ 1/77 to 12/82
- Systems engineer
for "office of the future" services for small
businesses. Given then cost performance of electronics was not able to
develop economical information product for that segment.
- Systems engineered impact of computer traffic/demand on Key/ PBX
switch engineering which still commands today: in blocked switched
arrangements customers will horde switch paths to ensure connections
but eventually voice calls.
- Wrote design requirements for imaging and printing system for a
teleconferencing service with major facsimile components.
SENIOR SYSTEMS PROGRAMMER Lawrence Livermore Laboratories, Livermore,
CA 2/72 to 8/74
- Programmer of first video monte-carlo simulation to support atomic
bomb engineering. This permitted quicker analysis with fewer mistakes.
- Systems analyst to maintain I/O systems software for 2,700 terminal,
8 mainframe network: guides my thinking on internet traffic patterns.
- Computer programmer of FORTRAN optimizing compiler for CDC STAR(r)
for in-line math functions; written in microcode.
EDUCATION
M.S
., Engineering Science, 1975, Stanford University, Palo Alto, CA.
PROGRAMMING LANGUAGES
APL, C, C++, Cobol, DBase, Delphi, Excel, Fortran, HTML, Lotus
1-2-3/Macros, Paradox, PERL, PL/I, Procomm, Relay GOLD, UNIX, White
Knight, Word/WordBasic
AWARDS
Council of Leaders, AT&T Consumer Products, 1990