Customer Service High School

Malauri Thoman

Email: ********@************.***

Address:

City: Bloomington

State: IL

Zip: 61701

Country: USA

Phone: 309-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have an avid background in customer service, everything from retail, to phone work, and the hospitality business. I am highly enthusiastic about this field of work. I'm very outgoing, and quick to learn. I love learning new things, and am passionate about excelling in the customer service industry, whether it be retail, phone service or hospitality.

Educational Background:

High School Dipolma from Bloomington High School, Bloomington IL 1/2001 to 9/2008 (High School)

Job History / Details:

Career Overview

I have an avid background in customer service, everything from retail, to phone work, and the hospitality business. I am highly enthusiastic about this field of work. I'm very outgoing, and quick to learn. I love learning new things, and am passionate about excelling in the customer service industry, whether it be retail, phone service or hospitality.

Core Strengths

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Courteous demeanor

Energetic work attitude

Customer service expert

Adaptive team player

Work Experience

October 2011 to Current

Fairfield Inn and Suites Bloomington, Illinois

Guest Service Representative

At this job i was required to compute accurate sales prices for purchase transactions.Work as a team member performing cashier duties, product assistance and cleaning. As well as, promptly responding to general inquiries from members, staff, and clients via mail, e-mail and fax, and always guaranteed positive customer experiences and resolved all customer complaints.

January 2009 to June 2009

Afni Incorporated Bloomington, Illinois

Debt Collector

This job required me to call people at their homes, confirm who they were and try to collect on a debt the previously owed. I had to have patience understanding and good negotiating skills. It also required a lot of computer work, with data input.

February 2010 to August 2010

Just Sofas and Mattresses Bloomington, Illinois

Sales Associate

At this job i built a good understanding of retail, and cash register work. It was a completely customer service based job, I spent a lot of my work day interacting with customers and helping them find exactly what they wantewd to fit their needs.

Educational Background

2008 Bloomington High School Bloomington, Illinois

I received mt GED in, September of 2008.

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