Technical Support Security

NAME: Jason Murdock

CITY: Centreville

STATE: VA

ZIPCODE: 20121

EMAILADDRESS: *********@*****.***

PHONEAREACODE: 703

PHONENUMBER: 568-0391

LASTUPDATED: 2/19/2001

Jason Murdock Centreville Virginia

20121 US Citizen Associate Degree No 703-***-**** *********@*****.*** Jason T. Murdock 14801 Rydell Rd, Apt 202 Centreville, VA 20121 703-***-**** *********@*****.***

Employment History

Systems AdministratorJune 99 - PresentMATRIX GROUP INTERNATIONAL LLC ALEXANDRIA, VA Server Duties and Responsibilities * Responsible for the remote administration of 10 Windows NT 4.0 based Internet servers using Internet Information Server 4.0 to serve Cold Fusion and database generated web pages and WS_FTP server for FTP access. Two company servers serving 16 sites each, each server averaging 5million hits a month. * Responsible for the remote administration of one Linux based Internet serverusing Apache to serve static web pages. Server averaged 1 million hits a month. * Responsible for the administration of a 20 plus node, 2-segment 100BaseT network, with workstations based on Windows NT 4.0 Workstation. * Administered a Linux based file server. * Responsible for the administration of a two server NT cluster. * Responsible for the administration and security of a Windows NT 4.0 Server based development and staging server. * Administered 2 email servers, running Ipswitch IMail and Sendmail NT as the backend mail server software. The IMail email server hosts over 22 domains, while the Sendmail NT server is used as a stand-alone server for a large client. * Responsible for DNS requests of SOA hosting companies, i.e. Digital Nation, UUNet, and PSInet. * Load and stress testing of servers. * Build up of site hosted servers. Security Duties * Generate, request and install Verisign Secure Keys for Microsoft Internet Information Server. * Standardized systems for security and simplify administration needs. * Development and implementation of server security and monitoring using various products and updates, including Dynamic Authentication Filter, WebTrends Professional SuiteLog Analyzer, Ipswitch What's Up Gold. * Development and implementation of virus defense plan for mail servers and web servers using Network Associates' NetShield and Symantec's Norton AntiVirus for Internet Email Gateways. Misc. Duties * Development of backup procedures, and training of staff in backup systems. * Responsible for outlining hosting plans for clients with dedicated servers, including submitting for hosting bids from many different server hosting companies. * Managed and built Access, and SQLServer databases and servers. * Moderator and main contact for 10 bulletin boards forum systems using Ultimate Bulletin Board, Version 5.39a from Infopop Corporation. 3Com Palm Support TechnicianJune 99 - June 99SITEL CORPORATION HERNDON, VA * Provided customers technical support for the 3Com Palm Pilot Personal Digital Assistances. * Supported Palm Pilot 1000, 5000, Personal, Professional, Palm III, Palm 3x, and Palm V systems. Systems Technician, NGOCR Project Jan. 99 - Apr. 99AC TECHNOLOGIES, INC. FAIRFAX, VA Merrifield P&DC; Fairfax, VA * Administration of two Windows NT 4.0 Server-based server systems and 19 Windows NT 4.0 Workstation-based clients. * Redeployment of an entire 100baseT network. New layout and design for more efficient use and less network problems. * Deployment and maintenance of three SCSI RAID level 0 arrays using Quantum Atlas III 3.5" 18 Gigabyte Ultra2 SCSI hard drives. * Documentation of project; system configurations, network layouts, software documentation, and reports for upper management and final vendor decision. * Image preparations for verification data entry personnel. Newark P&DC; Newark, NJ * Administration and system security for 10 Windows NT 4.0 Server-based systems used in United States Postal Service Next Generation Optical Character Reader testing. * Oversee onsite testing of Next Generation Optical Character Reader software by Lockheed Martin Corporation and Seimans Nixdorf of pre-recorded mailing address images. * Create reports for upper management and vendors on results of the tests for negotiations. * Layout fiber optic cable for Gigabit Ethernet between testing trailers and main production testing area. Technical Support and Sales Oct. 98 - Dec. 98WIDOMAKER COMMUNICATION SERVICES, INC. WILLIAMSBURG, VA * Provided customers technical support for Microsoft, Apple, Qualcomm and other vendors' Internet and Intranet software packages. * Systems security checks, using Back Orifice, NetLab port scanning, and Click2 Denial of Service attacks to test system stability. * Server administration tasks, managing users' accounts on the main FreeBSD systems. * Minor network trouble shooting, both for in-house systems and user dial-up systems. * HTML coding for help files and website maintenance

. Computer Production

Jun. 98 - Sep. 98COLLEGE AND UNIVERSITY COMPUTERS, INC. WILLIAMSBURG, VA * Producing computers for state and nation wide colleges and universities, local area businesses, and government agencies. * Production and installation of several Intel Pentium and Pentium II-based server systems. * Systems upgrades for customers. * Helped layout CAT5 Ethernet cable for final deployment of production area networking scheme. * Trouble shooting Windows 95/98 and Windows NT 4.0 Workstation systems. Materials HandlerFeb. 98 - Jun. 98BUSCH ENTERTAINMENT CORP. WILLIAMSBURG, VA * Loading and unloading of food court, games area, and ride supplies for BuschGardens of Williamsburg and Water Country, USA. * Minor inventory control. Warehouse AssociateJun. 97 - Aug. 97CREST FURNITURE, INC. EAST BRUNSWICK, NJ * Loading of customer's purchases. * Unloading of new furniture, cataloging and inventory control of new furniture. * Minor warehouse and showroom maintenance.

Education Associates in Arts, Computer Studies and Operation Aug. 94 - Apr. 96 COMMUNITY COLLEGE OF RHODE ISLAND WARWICK, RI Major: Systems Administration. Activities: Unix operating system maintenance, hardware replacement and end user students and faculty support. General Degree Aug. 92 - Apr. 94 WESTERLY HIGH

SCHOOL WESTERLY, RI Certifications * Computer Technology Industry Association (CompTIA) A+ Certified Service Technician Skills Summary * Strong NT 4.0 Server and Internet Information Server 4.0 administration skills. * Working knowledge of NT clustering. * Strong web, ftp, and mail protocol knowledge. * Strong NT security skills. * Working knowledge of Linux administration. * Working knowledge of Linux clustering. * Working Linux security skills. * Strong knowledge of common RAID setups, and working knowledge of specializedRAID setups. * Strong Internet server hosting requirement skills. * Working knowledge of OpenBSD and Raptor firewalls.Jason T. Murdock

14801 Rydell Rd, Apt 202

Centreville, VA 20121

703-***-****

*********@*****.***

Employment History

Systems Administrator

June 99 - PresentMATRIX GROUP INTERNATIONAL LLC

ALEXANDRIA, VA

Server

Duties and Responsibilities

* Responsible for the remote administration of 10 Windows NT 4.0 based Internet servers using

Internet

Information Server 4.0 to serve Cold Fusion and database generated web pages and WS_FTP server

for

FTP access. Two company servers serving 16 sites each, each server averaging 5million hits a

month.

* Responsible for the remote administration of one Linux based Internet serverusing Apache to

serve

static web pages. Server averaged 1 million hits a month.

* Responsible for the administration of a 20 plus node, 2-segment 100BaseT network, with

workstations

based on Windows NT 4.0 Workstation.

* Administered a Linux based file server.

* Responsible for the administration of a two server NT cluster.

* Responsible for the administration and security of a Windows NT 4.0 Server based development

and

staging server.

* Administered 2 email servers, running Ipswitch IMail and Sendmail NT as the backend mail

server

software. The IMail email server hosts over 22 domains, while the Sendmail NT server is used as

a

stand-alone server for a large client.

* Responsible for DNS requests of SOA hosting companies, i.e. Digital Nation, UUNet, and

PSInet.

* Load and stress testing of servers.

* Build up of site hosted servers.

Security Duties

* Generate, request and install Verisign Secure Keys for Microsoft Internet Information Server.

* Standardized systems for security and simplify administration needs.

* Development and implementation of server security and monitoring using various products and

updates, including Dynamic Authentication Filter, WebTrends Professional SuiteLog Analyzer,

Ipswitch

What's Up Gold.

* Development and implementation of virus defense plan for mail servers and web servers using

Network

Associates' NetShield and Symantec's Norton AntiVirus for Internet Email Gateways.

Misc. Duties

* Development of backup procedures, and training of staff in backup systems.

* Responsible for outlining hosting plans for clients with dedicated servers, including

submitting for

hosting bids from many different server hosting companies.

* Managed and built Access, and SQLServer databases and servers.

* Moderator and main contact for 10 bulletin boards forum systems using Ultimate Bulletin

Board,

Version 5.39a from Infopop Corporation.

3Com Palm Support Technician

June 99 - June 99SITEL CORPORATION HERNDON, VA

* Provided customers technical support for the 3Com Palm Pilot Personal Digital Assistances.

* Supported Palm Pilot 1000, 5000, Personal, Professional, Palm III, Palm 3x, and Palm V

systems.

Systems Technician, NGOCR Project Jan. 99 - Apr. 99AC TECHNOLOGIES, INC

. FAIRFAX, VA

Merrifield P&DC; Fairfax, VA

* Administration of two Windows NT 4.0 Server-based server systems and 19 Windows NT 4.0

Workstation-based clients.

* Redeployment of an entire 100baseT network. New layout and design for more efficient use and

less

network problems.

* Deployment and maintenance of three SCSI RAID level 0 arrays using Quantum Atlas III 3.5" 18

Gigabyte Ultra2 SCSI hard drives.

* Documentation of project; system configurations, network layouts, software documentation, and

reports for upper management and final vendor decision.

* Image preparations for verification data entry personnel.

Newark P&DC

; Newark, NJ

* Administration and system security for 10 Windows NT 4.0 Server-based systems used in United

States Postal Service Next Generation Optical Character Reader testing.

* Oversee onsite testing of Next Generation Optical Character Reader software by Lockheed

Martin

Corporation and Seimans Nixdorf of pre-recorded mailing address images.

* Create reports for upper management and vendors on results of the tests for negotiations.

* Layout fiber optic cable for Gigabit Ethernet between testing trailers and main production

testing area.

Technical Support and Sales

Oct. 98 - Dec. 98

WIDOMAKER COMMUNICATION SERVICES, INC

. WILLIAMSBURG, VA

* Provided customers technical support for Microsoft, Apple, Qualcomm and other vendors'

Internet and

Intranet software packages.

* Systems security checks, using Back Orifice, NetLab port scanning, and Click2 Denial of

Service

attacks to test system stability.

* Server administration tasks, managing users' accounts on the main FreeBSD systems.

* Minor network trouble shooting, both for in-house systems and user dial-up systems.

* HTML coding for help files and website maintenance.

Computer Production

Jun. 98

- Sep. 98COLLEGE AND UNIVERSITY COMPUTERS, INC

. WILLIAMSBURG, VA

* Producing computers for state and nation wide colleges and universities, local area

businesses, and

government agencies.

* Production and installation of several Intel Pentium and Pentium II-based server systems.

* Systems upgrades for customers.

* Helped layout CAT5 Ethernet cable for final deployment of production area networking scheme.

* Trouble shooting Windows 95/98 and Windows NT 4.0 Workstation systems.

Materials Handler

Feb. 98 - Jun. 98BUSCH ENTERTAINMENT CORP. WILLIAMSBURG, VA

* Loading and unloading of food court, games area, and ride supplies for BuschGardens of

Williamsburg and Water Country, USA.

* Minor inventory control.

Warehouse Associate

Jun. 97 - Aug. 97CREST FURNITURE, INC

. EAST BRUNSWICK, NJ

* Loading of customer's purchases.

* Unloading of new furniture, cataloging and inventory control of new furniture.

* Minor warehouse and showroom maintenance.

Education

Associates

in Arts, Computer Studies and Operation Aug. 94 - Apr. 96

COMMUNITY COLLEGE OF RHODE ISLAND

WARWICK, RI

Major: Systems Administration

.

Activities: Unix operating system maintenance, hardware replacement and end user students and

faculty support.

General Degree Aug. 92

- Apr. 94

WESTERLY HIGH SCHOOL

WESTERLY, RI

Certifications

* Computer Technology Industry Association (CompTIA) A+ Certified Service Technician

Skills Summary

* Strong NT 4.0 Server and Internet Information Server 4.0 administration skills.

* Working knowledge of NT clustering.

* Strong web, ftp, and mail protocol knowledge.

* Strong NT security skills.

* Working knowledge of Linux administration.

* Working knowledge of Linux clustering.

* Working Linux security skills.

* Strong knowledge of common RAID setups, and working knowledge of specializedRAID setups.

* Strong Internet server hosting requirement skills.

* Working knowledge of OpenBSD and Raptor firewalls.

Internet

Information Server 4

Internet Information Server 4

Microsoft Internet Information Server

inventory control

layout and design

Windows NT 4.0

Technical Support and Sales

technical support

Technician

Trouble shooting

trouble shooting

Unix operating system

upgrades

web servers

website

web pages

WebTrends

NT 4.0 Server

Windows NT 4.0 Server

Windows NT 4.0 Workstation

Windows NT 4.0

Workstation

WS_FTP

Contact this candidate