Customer Service Sales
Resume:
Angie L. Bryant
Email: ********@*****************.***
Address:
City: Bossier City
State: LA
Zip: 71111
Country: USA
Phone: 318-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Highly motivated and responsible professional with exceptional leadership and communication skills. Conscientious, multi-task-oriented and follow through abilities. Customer-service focused with the ability to grasp information efficiently.
Educational Background:
High School Dipolma from Ashford University, Clinton IA 1/2001 to 1/2012 (Organizational Management Human Resources Manage)
High School Dipolma from Wiley College, Clinton IA 1/2001 to 11/2012
High School Dipolma from Southern University, Clinton IA 1/2001 to 11/2012
Job History / Details:
Professional Summary
Highly motivated and responsible professional with exceptional leadership and communication skills. Conscientious, multi-task-oriented and follow through abilities. Customer-service focused with the ability to grasp information efficiently.
Core Qualifications
Results-oriented
Quick learner
Computer proficient
File/records maintenance
Multi-Task Management
Self-starter
Microsoft Office
Excellent communication skills
Strong lead development skills
Employee scheduling
Cash handling accuracy
Training and development
Hiring and retention
Courteous demeanor
Experience
January 2010 to Current
Harvest Temple C.O.G.I.C Bossier City, LA
Administrative Assistant
Maintenance and organization of reception area.
Ordering and maintenance of office supplies and equipment.
Organization and maintenance of church Screening and routing all incoming calls.
Answer mail - correspondence (writing letters), phone calls, etc.
Type, print, and fold weekly bulletins.
Keep accurate membership records (new members, baptisms, weddings, deaths, etc.).
Process baby dedication requests and prepare baby dedication certificates.
Routine filing of paperwork.
Prepare new members information packets and coordinate receptions.
Setup up counseling meetings and other appointments.
Coordinate employee meetings, activities, functions of the church. etc...
July 2008 to November 2010
Caddo Parish School Board Shreveport, LA
Paraprofessional
Prepare lesson outline and plan in assigned area and submits outline to teacher for review.
Assists students, individually or in groups, with lesson assignments to present or reinforce learning concepts.
Established and communicated clear objectives for all lessons, units and projects to both students and parents.
Promoted language development skills through reading and storytelling.
Assists teacher with control of student behavior and discipline.
Performed other related duties as required or assigned.
May 2008 to July 2008
L.I.T.E Summer Shreveport, LA
Teacher
Learning Inspired Through Education
Assist children in their reading, writing, math and science.
Core projects implemented by instruction.
August 2007 to January 2008
Lane Bryant Bossier City, LA
Sales Associate
Ensure that each customer receives outstanding service.
Maintain solid product knowledge and all other aspects of customer service.
Assist in processing and replenishing merchandise while monitoring floor stock.
Aid customers in locating merchandise.
7/2007 to 12/2007
Vision Integrated Programs Bossier City, LA
Administrative Assistant
Responsible for administrative and office support activities.
Use of a variety of office equipment, such as fax machine, photocopiers, and telephone system.
Input data from task previously handled by the office manager, created spreadsheets, compose correspondence, reports and documents using desktop publishing software.
Dictation and word processing.
7/2006 to 2/2007
Diamond Jacks Casino & Resort Bossier City, LA
Purchasing Agent
Negotiated with vendors for competitive products.
Assist with warehouse inventory associates Researched product requirements, souring vendors and working with vendors to assure highest quality at competitive prices.
Select products for purchase.
Estimates values according to knowledge of market price.
Prepare purchase orders or bid requests.
8/2005 to 7/2006
Dillard's Department Store Shreveport, LA
Sales Associate/Ladies Shoes
Establish consistent communication between sales floor and stock room.
Organize weekly receipts into stockroom and out to sales floor.
Sold a variety of family footwear, including men's, women's and children's dress, casual and athletic foot wear, work shoes and slippers.
Assist in ringing up sales at registers and/or bagging merchandise.
6/2005 to 7/2005
Mediacom Communications Gulf Breeze, FL
Accounts Payable Clerk
Process A/P checks for 3 regions (Midwest, South Central, and Southern).
Generated manual refunds as required.
Performed a combination of following calculating, posting, and verifying duties to obtain financial data.
Compiled and sorted documents such as invoices and checks Compute and record charges and refunds.
January 2002 to March 2005
Lifetouch Portraits Pensacola, FL
Manager /Photographer
Work with clients and discussed an assortment of images that was offered.
Seeking out appropriate photographic subjects and opportunities.
Used an extensive range of technical equipment, including cameras, lenses, lighting and IT software.
Follow up the processing and use of images Managing the business aspects of the work (administration, booking appointments).
Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.
Manages the overall performance of the studio.
Organized weekly sales reports for the sales department to track product success.
Exceeded personal sales goals for three quarters in a row.
Created new processes and systems for increasing customer service satisfaction.
February 2000 to January 2002
PCA Intl Wal-Mart Portraits Shreveport, LA
Manager/Photographer
Work with clients and discussed an assortment of images that was offered.
Seeking out appropriate photographic subjects and opportunities.
Used an extensive range of technical equipment, including cameras, lenses, lighting and IT software.
Follow up the processing and use of images.
Managing the business aspects of the work (administration, booking appointments).
Manages the overall performance of the studio.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Developed expertise with software to enhance images and move objects.
Communicate with subjects, putting them at ease and encouraging them as well as directing them.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
10/1997 to 3/2000
Horseshoe Casino & Hotel Bossier City, LA
Cage Cashier
Receives and pay out money and keeping records of exchange of transactions in the casino.
Provide customer assistance through the experience of various types of monetary notes, coins, credits and casino chips.
Responsible for efficient and accurate monetary exchanges.
Provide excellent customer by assisting and providing helpful information.
8/1993 to 10/1997
Louisiana State University
Medical Clerk
Utilized customer service skills.
Greet patients and their families as they enter the facility.
Provided simple instructions as to patient registration.
Education
2012 Ashford University Clinton, IA
Master of Arts Organizational Management Human Resources Manage
2010 Wiley College Marshall, TX
Bachelor of Arts Organizational Management Business Administratio
1998 Southern University Shreveport, LA
Associate of Applied Science General Studies
References
Available upon request
Contact this candidate