Customer Service High School

AVEAN YOUNG

Email: abpzhd@r.postjobfree.com

Address:

City: DUNCANVILLE

State: TX

Zip: 75137

Country: USA

Phone: 972-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with 15 years client interface experience.Bartender with more than 5 years experience in a nightclub bar setting. Driven to provide guests with exceptional service and genuine hospitality. Trained Mixologist with a wide-ranging repertoire of cocktails, from the classics to original recipes.

Educational Background:

High School Dipolma from MOUNTAINVIEW COMMUNITY COLLEGE, Duncanville TX 1/2001 to 8/2001 (MCSE CERTIFICATE)

High School Dipolma from ABC BARTENDING SCHOOL, Duncanville TX 1/2001 to 11/2012

High School Dipolma from, Duncanville TX 1/2001 to 11/2012

Job History / Details:

Summary

Highly enthusiastic customer service professional with 15 years client interface experience.Bartender with more than 5 years experience in a nightclub bar setting. Driven to provide guests with exceptional service and genuine hospitality. Trained Mixologist with a wide-ranging repertoire of cocktails, from the classics to original recipes.

Highlights

Courteous demeanor

Alcoholic Beverage Commission Seller/Server Certification

Friendly and enthusiastic

Mastery of classic cocktail recipes

Strong problem solving ability

High customer service standards

Accomplishments

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.

Created new beverage recipes, the bar's current highest selling drink.

Experience

September 2006 to February 2011

EZ-MOVEZ DALLAS, TEXAS

OFFICE MANAGER

Developed department's first incentive performance plan which motivated staff and resulted in a 23 percentage increase in sales. Defined strategy and business plan for Dallas and Houston Real Estate Market Managed accounting operations, accounting close, account reporting and reconciliations.Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. Conducted new employee orientation to foster positive attitude toward organizational objectives..

December 2002 to August 2006

CLUB METRO DALLAS, TEXAS

INDEPENDENT BAR STAFF

Provided prompt, efficient, friendly, and quality service at all times.Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.Maintained stock levels to prevent shortages of critical items.Accurately balanced cash register at all times.Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.Participated in bar incentives and contests to drive sales and promote the venue, while maintain an unique enthusiastic style.

May 2000 to December 2002

AFFORDABLE ACCOUNTING AND TAX SERVICES DALLAS, TEXAS

ACCOUNTING CLERK

Accountant and tax return prepare for various corporation and partnerships. Calculated and made journal entries, prepared financial statements, income statements, balance sheets, inventory control, and variance audits. Received customer payments, post payment and made daily bank deposits.

October 1997 to May 2001

ROMAC INTERNATIONAL DALLAS, TEXAS

LEAD ACCOUNTS PAYABLE PROCESSOR

Managed accounts payable procedures, consolidated monthly balance sheet, monitored inventory, set up new accounts, maintained general cash functions, applied payments, and directed billing process. Handled incoming and outgoing customer calls, and made payment arrangements for current, past due, and collection accounts. Training of new employees, organizing weekly check runs and separating invoices among employees. Matching invoices with purchase orders, coding and processing vouchers. Separating PRF, REO, BPO, and other voucher for coding.

Education

MOUNTAINVIEW COMMUNITY COLLEGE DUNCANVILLE, TEXAS

MCSE CERTIFICATE

ABC BARTENDING SCHOOL FORT WORTH, TEXAS

TABC CERTIFIED

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