Christina Goolsby

Email: abpzgg@r.postjobfree.com

Address:

City: Live Oak

State: FL

Zip: 32060

Country: USA

Phone: 386-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.Energetic and reliable Office Manager skilled with working with a diverse group of people.Results-oriented Medical Biller with excellent organization, communication and relationship-building skills.Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations.

Educational Background:

High School Dipolma from Suwannee High School, Live Oak FL 1/2001 to 3/1997 (Receptionist)

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.Energetic and reliable Office Manager skilled with working with a diverse group of people.Results-oriented Medical Biller with excellent organization, communication and relationship-building skills.Responsible Office Manager versed in mediating employee conflict and running efficient daily business operations.

Skill Highlights

Schedule management

Problem resolution

Microsoft Office

QuickBooks

Trust Worthy

Self-starter

Deadline-oriented

Spreadsheet development

Report analysis

Staff motivation

Organizational Skills

Core Accomplishments

Research

Investigated and analyzed client complaints to identify and resolve issues.

Data Organization

Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Payroll Assistance

Assisted with payroll preparation and entered data into cumulative payroll document.

Planning

Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees.

Ensured staff was equipped with all necessary supplies and collateral for long distance travel.

Professional Experience

February 1997 to March 2008

Jerry Corbett Mobile Home Sales and Service Live Oak, Florida

Receptionist, Sales, and Accounting

Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Verified and logged in deadlines for responding to daily inquiries.Supervised and trained admitting, billing and collection staff.Created databases and spreadsheets to improve inventory management and reporting accuracy.Scheduled and confirmed appointments for entire management team.Improved communication efficiency as primary liaison between departments, clients and vendors.

March 2008 to March 2009

Companion Animal Hospital Live Oak, Florida

Receptionist and Vet Tech

Verified and logged in deadlines for responding to daily inquiries.Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.Scheduled and confirmed appointments for entire management team.

Education

98 Suwannee High School Live Oak, Florida

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