Customer Service Sales
Resume:
Deborah Ashe
Email: ********@******.***
Address:
City: Kimbolton
State: OH
Zip: 43749
Country: USA
Phone: 740-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Reliable and friendly cashier with 30 years experience in retail sales. A team player who is self-motivated and also works well independently. Areas of expertise include cash management, excellent customer service, inventory control and planogram design and staging.
Educational Background:
High School Dipolma from Harry S. Truman, Levittown PA 1/2001 to 6/1984 (psychology)
Job History / Details:
Summary
Reliable and friendly cashier with 30 years experience in retail sales. A team player who is self-motivated and also works well independently. Areas of expertise include cash management, excellent customer service, inventory control and planogram design and staging.
Highlights
Cash handling accuracy
Reliable and punctual
Retail merchandising expertise
Energetic self-starter
Active listener
Team player
Display resetting
Loss prevention comprehension
Experience
11/26/2012 12:00:00 AM
Office Max Waterford, Connecticut
Cashier
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
Placed special orders and called other stores to find desired items
Recommended merchandise based on customer needs
Operated a cash register to process cash, check and credit card transactions
Explained information about the quality, value and style of products to Influence customer buying decisions
Delivered excellent customer service by greeting and assisting each customer
Exchanged returned merchandise for customers quickly and efficiently
Informed customers about sales and promotions in a friendly and engaging manner
11/26/2012 12:00:00 AM
Toys R Us Waterford, Connecticut
Night Stocker/Cashier
Trained new employees on company customer service policies and service level standards
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction
Exchanged returned merchandise for customers quickly and efficiently
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Placed special orders and called other stores to find desired items
Operated a cash register to process cash, check and credit card transactions
Facilitated monthly and quarterly physical inventory counts
Designed displays to make the store experience interactive and engaging
Displayed the appropriate signage for products and sales promotions
Arranged items in favorable positions and areas of the store for optimal sales
Organized and located inventory and updated store spreadsheets
Established and maintained proper high traffic displays, resulting in increased sales
Replenished floor stock and processed shipments to ensure product availability for customers.
11/26/2012 12:00:00 AM
NEX Groton, Connecticut
Cashier
Operated a cash register to process cash, check and credit card transactions
Delivered excellent customer service by greeting and assisting each customer
Replenished floor stock and processed shipments to ensure product availability for customers
Administered all point of sale opening and closing procedures
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
October 2009 to April 2010
Cabela's Distribution Center Triadelphia, West Virginia
Packer
Selected products for specific routes according to pick sheets
Unloaded, picked, staged and loaded products for shipping
Oversaw special orders and after-hours, urgent shipping job
Worked at a rapid pace to meet tight deadlines
September 2007 to October 2009
Kmart Cambridge, Ohio
Reset Team
Displayed the appropriate signage for products and sales promotions
Arranged items in favorable positions and areas of the store for optimal sales
Organized and located inventory and updated store spreadsheets
Assisted in gathering and moving materials and equipment for the assigned displays
Effectively communicated and coordinated execution of the planogram with store management
Printed various labels and tags for all merchandise
Prevented store losses using awareness, attention to detail and integrity.
Education
1984 Harry S. Truman Levittown, Pennsylvania
High School Diploma
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