Customer Service Manager

Michael Miner

Email: ********@******.***

Address:

City: Newberry

State: SC

Zip: 29108

Country: USA

Phone: 803-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced with Behavior Based Safety Process adept at problem solving, customer service and hiring and training hardworking, quality staff. Wrote a manual for employee training in problem solving. Supervisor equipped with BBS process, best practices, leadership, motivation and problem solving skills S h ift Manager equipped with experience in management and excellent leadership skills and multi-tasking strengths. Providing employees with understanding goals and customer service while maintaining company polices.

Educational Background:

High School Dipolma from Southern Wesleyan University, Central SC 1/2001 to 10/2000 (Management)

Job History / Details:

Summary

Experienced with Behavior Based Safety Process adept at problem solving, customer service and hiring and training hardworking, quality staff. Wrote a manual for employee training in problem solving. Supervisor equipped with BBS process, best practices, leadership, motivation and problem solving skills

Shift Manager equipped with experience in management and excellent leadership skills and multi-tasking strengths. Providing employees with understanding goals and customer service while maintaining company polices.

Highlights

Exceptional leader

Conflict resolution skills

Team-oriented

Outstanding communication skills

Reliable

Flexible schedule

Accurate cash handling

Store operations

Outstanding communication skills

Reliable

Team-oriented

Accomplishments

Most recent position hired as Shift Manager in the fast food industry.

Experience

October 2003 to May 2005

Savannah River Nuclear Solutions Aiken, SC

Safety Supervisor

Supervised personnel in development of training, use, and implementation of BBS (Behavior Based Safety Process).

Education

2000 Southern Wesleyan University Central, SC

Bachelor of Arts Management

Coursework in Management, graduated with a GPA of 3.3..

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