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clerical

Location:
Ville Platte, LA
Posted:
November 25, 2012

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Resume:

Angela's InformationLocation: VILLE PLATTE, LATitle: Health CareWilling to Relocate: NoMember Since: 2012-01-01

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Angela Scott

*** **** **** ******

Ville Platte, LA 70586

Home: 337-***-****

Alt: 337-***-****

Email: abpzad@r.postjobfree.com

To Human Resource:

Please consider me for a position with your company where I may have the opportunity to utilize my clerical skills, educational training and work experience. I have a Bachelor’s Degree in General Studies with a concentration in Behavioral Studies. I have taken classes that focused on human behavioral patterns and the impact society has upon humans. During my educational training, I have successfully completed business and computer courses in which I have obtained an Associate Degree in Office System Technology. Also, I have completed all course requirements as an Accounting Clerk and Front Office Management. I have sixteen years of on-hands secretarial, bookkeeping, clerical, supervisory, and medical office experience. During my work experience, I have been able to take charge of situations and successfully manage an office with minimal or no supervision. I have worked with patients in social settings in which I have been able to assist, guide, and provide personal services to them.

I have the ability to handle multiple tasks in a timely and effective manner, sufficient oral, written and interpersonal communication skills to assist customers/patients with inquiries, scheduling appointments, and provide assistance with incoming telephone calls and walk-in situations. As an employee of your company, I will work hard, learn as much information as possible about the company, take any necessary courses to expand my knowledge about the company, and learn any new technology as it is related to the company and my job functions. I pride myself on accuracy, neatness, reliability, the ability to work well with others, and learn new information very fast.

I have enclosed a copy of my resume'. After you have had the opportunity to review the enclosed information, please feel free to contact me if you are interested in having me become a member of your team/staff. I am seeking to get started as soon as possible. If you would like to set up an interview, please contact me at any of the above demographical information.

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Thank you

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Angela F. Scott

Enclosures: Resume’

Angela Scott

606 East Long Street

Ville Platte, LA 70586

Home: 337-***-****

Alt: 337-***-****

E-mail: abpzad@r.postjobfree.com

Objective:

A responsible position where I am able to utilize my clerical skills, educational training, and work experience.

Education:

06/1997 Office Systems Technology--Associate Degree Ville Platte Technical College

12/2000 Accounting Clerk--Diploma Ville Platte Technical College

05/2002 Front Office Management--Certificate of Completion LSUE

12/2007 Delta Region AIDS Education & Training-Certificate of Completion(4.7 hours)

06/2008 Intake Analyst Training Department of Health & Hospital (LOCET)--Certificate of Completion(7.0 hours)

09/2009 Medicaid Application Center Representative--Medicaid Certificate of Completion

12/2011 General Studies concentration in Behavioral Science --University of Louisiana at Lafayette--BA

Experience:

Medicaid Enrollment Clerk/Collection Specialist/Medicaid Follow-up Clerk

05/2011- present Savoy Medical Center Mamou, LA

Responsible for assisting patients through the entire certification process of third party reimbursement. Initial screening/eligibility determination of all uninsured/underinsured patients, both in-house and after discharge. Assist with the completion of assistance of Medicaid applications for all patients. Scheduled agency appointments for patients. Acted as liaison between patient and agency during the application approval process. Referred self-pay patients to agencies which could help them get financial/medical assistance. Continued account follow up of all patient accounts currently in company’s inventory. This includes, but is not limited to weekly phone calls and letters. Work all Medicaid follow-up, Medicaid RA’s, and Medicaid secondary claims.

Patient Support Representative/Medicaid Enrollment Representative

08/2009 - 05/2011 Resource Corporation of America Mamou, LA

Responsible for assisting patients through the entire certification process of third party reimbursement. Initial screening/eligibility determination of all uninsured/underinsured patients, both in-house and after discharge. Assist with the completion of assistance of Medicaid applications for all patients. Scheduled agency appointments for patients. Acted as liaison between patient and agency during the application approval process. Continued account follow up of all patient accounts currently in company’s inventory. This includes, but is not limited to weekly phone calls and letters. Assisted with the completion of weekly and monthly reports (both internal and external). Additional job responsibilities include processing return mail, filing, scanning, faxing, mass mail-outs, ordering supplies, and any additional duties as assigned. Screen self-pay patients to see if they qualify for any financial assistance programs the hospital offered. Collected and forward information to local Medicaid office. Completed the Application Center Representative Medicaid Training Course. Position required me to able to multitask while maintaining the highest level of customer service including: teamwork, attention to behavior, and respect under minimal supervision.

Medical Records Chart Analysts/File Clerk

06/2008-06/2009 Ville Platte Medical Center Ville Platte, LA

Gathered admission slips, operative notes, pathology reports, laboratory reports, discharge summaries and clinical notes. Sorted, compiled, typed and collated all these information into patient medical records in proper sequence by following standardized prescribed procedures. Maintained records of newly admitted patients. Performed duties of filing, retrieval of patient medical records, tracked missing records, checked patient medical records for completeness, and identified any deficiency in the records. Maintained the register containing details of discharged patients, and daily census lists recording discharge dates or deaths. Checked the completeness and correctness of the census list and performed follow up and correction if required. Answered the telephone queries and took authorized requests regarding medical records, admission and discharge dates, history numbers, and medical record locations. Picked up and deliver patient records from wards and other designated places. Retrieved and provided information from patient medical records to answer authorized requests about patient care, third party sponsorship, settlement of patient accounts and other patient related documentation.

Clinical Coordinator--Utilization Review Department/Insurance Verification Clerk/Centralized Scheduler/Patient Account Representative/ER Clerk

03/2004--05/2008 Acadian Medical Center Eunice, LA

Gathered and submitted clinical information for patients who were in the hospital as outpatient/inpatient. Organized and implemented Insurance Verification and Scheduling Department policies and procedures. Worked insurance denials, ensuring all days of stay are approved and are medically necessary. Completed all Inpatient Medicaid precertification (PCF01 & PCF02). Arranged prompt, courteous, accurate, and efficient registration of patients, ICD-9 and CPT coding, centralized scheduling, and worked very close to doctor's offices. Responsible for patient information, ensuring deposits are collected and documented. Spoke with patients concerning financial responsibility and set up payment arrangements as needed. Verified all types of insurances, obtained precertification, authorization, collected co-payments/co-insurances, obtained and processed Community Care Referrals, & insurance follow-ups. Admitted, transferred, and discharged patients and worked as PBX Operator and Cashier. Ordered outpatient lab work and radiology procedures. Compiled, processed and maintained medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare systems. Proficient in Microsoft Word, Data Entry, and knowledgeable in Excel and Outlook. Also, worked on the following hospital programs: Meditech, HMS, and HBOC. Strong organizational skills and time and stress management skills. Knowledge of medical terminology and how to professionally handle situations. General clerical skills such as multi-line phone management, faxing, filing, and front office management. Worked closely with supervisor and director to implement an efficient registration training process, preceptor for the registration department, and handled front-end situations. Helped to find ways for patients to pay their outstanding bills. Worked as secretary for Physical & Speech Therapy Department by verifying & requesting visit for outpatient therapy.

Patient Account Representative/Emergency Room Clerk

05/2002--08/2003 Womens and Childrens Hospital Lafayette, LA

Arranged prompt, courteous, accurate, and efficient registration of patients, ICD-9 and CPT coding, centralized scheduling, and worked very close to doctor's offices. Responsible for patient information, ensuring deposits are collected and documented. Spoke with patients concerning financial responsibility and set up payment arrangements as needed. Verified all types of insurances, obtained precertification, authorization, collected co-payments/co-insurances, obtained and processed Community Care Referrals, & Insurance Follow-ups. Admitted, transferred, and discharged patients and worked as PBX Operator. Ordered outpatient lab work and radiology procedures. Compiled, processed and maintained medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare systems. DataEntry/Charge Entry Clerk

03/2003--06/2003 Cardiovascular Institute of the South Opelousas, LA

Responsible for posting charges/services to patient accounts for services rendered. Verified all types of insurances and worked with Community Care/Medicaid. Spoke with patient's concerning their bills and payment arrangements. Compiled, processed, and maintained medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system. Compiled and reported patient information to other hospital and clinics.

Patient Account Representative/Emergency Room Clerk

01/2000--01/2002 Lafayette General Medical Center Lafayette, LA

Arranged prompt, courteous, accurate, and efficient registration of patients, ICD-9 and CPT coding, centralized scheduling, and worked very close to doctor's offices. Responsible for patient information, ensuring deposits are collected and documented. Spoke with patients concerning financial responsibility and set up payment arrangements as needed. Verified all types of insurances, obtained precertification, authorization, collected co-payments/co-insurances, obtained and processed Community Care Referrals, & Insurance Follow-ups. Admitted, transferred, and discharged patients and worked as PBX Operator. Ordered outpatient lab work and radiology procedures. Compiled, processed and maintained medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare systems.

Radiology/Diagnostic/Purchasing Clerk

04/1999--10/1999 Ville Platte Medical Center Ville Platte, LA

Ordered lab work for patients, collected and documented all lab specimens, distributed lab specimens to appropriate departments within the lab, organized paperwork for supervisor, and maintained employee time-sheets to be sent to the payroll department. Scheduled and ordered radiology procedures along with giving patients appropriate instructions to follow for their tests/procedures. Maintained patient's records and gathered reports/results as needed by doctor's offices. Entered all materials and purchase orders for the hospital through the Purchasing Department.ã

Secretary/Bookkeeper/Fiscal Person

08/1997--02/1998 Evangeline Parish Council on Aging Ville Platte, LA

Responsible for all financial reports, payroll checks, board meetings, minutes of meetings, agendas/reports, employee records, assist in writing proposals, and dispatching in the Transportation Department.

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References:

Tracie Young, Business Office Director

Acadian Medical Center

3501 Hwy 90 East

Eunice, LA 70535

337-***-****

Tina Frank, Admit Supervisor

Phil Wharton, Business Office Supervisor

Savoy Medical Center

801 Poinciana Ave.

Mamou, LA 70554

337-***-****

Stacy Poullard, Probation & Parole Officer

Evangeline Parish Probation & Parole Office

403 W Magnolia Street

Ville Platte, LA 70586

337-***-****

Neil Boudreaux, Director

Resource Corporation of America

504-***-****

Felicia Moore, DON/RN

Savoy Care Center

Mamou, LA 70554

337-***-****



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