Title:DIRECTOR
***@**********.***
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NAME: Hank Oelze
ADDRESS: **** *** **** ******** ****
CITY: Powder Springs
STATE/PROVINCE: GA
ZIP/POSTAL CODE: 30127
COUNTRY: USA
EMAIL: ***@**********.***
PHONE: 678-***-****
CANDIDATE ID: 95324
CITIZENSHIP: US
Citizen
EDUCATION: Master Degree
EXPERIENCE: 20
WILL RELOCATE: No
RELOCATION INFO:
JOB WANTED: Direct
RATE NEEDED:
HOMEPAGE:
HOTSKILLS: PMP, Project Management, Logistics, SDLC
ESUME
Hank Oelze, PMP
3021 Old Lost Mountain Road
Powder Springs, GA 30127
(home) 770. 222.9167,
(cell) 678-***-****, ***@**********.***
SUMMARY A seasoned management executive with a history of successful job performance in
positions of increased responsibilities, utilizing a broad array of management skills
including:
* Project management, auditing, billing, supply and distribution management, strategic
planning, and logistics.
* Vendor relations, negotiations, customer requirement analysis, and evaluation.
* Problem solving with the ability to handle tough, diversified situations with tenacity
and decisiveness.
* Extensive PC skills with in-house and 3rd party logistics software implementation
experience. Proficient in i2 Transportation Manager, TruckStops and CAPS Logistics routing
software, Microsoft Project, Excel, Word, and Access.
* A self-motivated team player capable of generating the necessary enthusiasm to achieve
corporate objectives.
EXPERIENCE
11/99
to PresentPROVANT PROJECT MANAGEMENT, Atlanta, GA
DIRECTOR
Responsible for leading and coordinating the efforts of multiple project teams. Primary
responsibilities include working with clients to provide on-site project management for
complex business operation needs.
BellSouth Technology Services Inc
. Project manager for several million-dollar ADSL
projects. This position involves all aspects of project planning including defining user
requirements, building the business case and gaining approval of the billing authority
documents.
ADC Telecommunications Instrumental in the development and implementation of ADCs
Program and Project Management services offering. Established the Integrated Business
Plan. This document included the process flow, work instructions and project notebook
documentation. The work instructions were developed following PMI standards to assist
project managers in each critical area of project management. This effort enabled ADC to
accelerate the market launch of this service three months early with an anticipated $7.5
million annual revenue impact.
ADC Telecommunications Served as program manager and generated several client
proposals. Tailored services and pricing to each customers specific scope of work.
Developed a comprehensive WBS for a turnkey central office build-out involving multiple
vendors.
KC Resources/Bell Atlantic - PMO - Responsible for the total implementation of a program
management office (PMO) to assist in the overall management of numerous Bell Atlantic
projects including Enterprise Business Group (EBG) and General Business Group (GBG)
conversion training to ExpressTrak provisioning and maintenance software. The PMO resulted
in revenue increases in excess of 200K (annualized) due to proper scope evaluation and
increased PM consulting fees.
KC Resources/Bell Atlantic - LD and Salescape Served as the program manager and
clients mentor assisting in the development of the overall deliverable project plan.
Implemented a formal communication plan and change control management processes and
procedures. Served as project lead on defining integrated service requirements to convert
leader-led to web-based training for three separate LOBs in three different geographic
regions.
12/98
to 11/99i2 TECHNOLOGIES, Irving, TX
PROJECT MANAGER
Responsible for the success of implementations, the overall relationship with the
customer and the development of a repeatable set of best practices within the Client
Services Group. Approved major project decisions including scope, quality, resource,
schedule and risk. Responsible for i2 administrative activities including the creation of
detailed project work plans, projects tracking, status reporting, billing and collections.
* Performed business analysis and evaluated RFPs to reduce gaps between client needs and
software capabilities.
* Converted legacy system to SAP/client server application without interruption of
service.
* Implemented i2 Transportation Manager and Transportation Optimizer for two different
clients.
2/97
to 11/98NATIONAL LINEN SERVICES, Atlanta, GA
DIRECTOR, TRANSPORTATION & LOGISTICS
Responsibilities include all transportation needs as they relate to distribution for the
company. Improved productivity by developing and implementing efficient pick-up and
delivery routes for over 40 linen plants. Responsible for the hiring and training of field
Distribution Managers. Project manager for logistics software implementation in 34 US-
based plants.
* Eliminated 94 routes, 87 route drivers and 98 vehicles resulting in a $936K savings.
* Established single stop initiative to reduce delivery frequency of customers with less
than $100 in revenue. Eliminated over 1,400 stops without loss of profitable revenue.
* Implemented pre-loading and soil stripping of vehicles using non-driver associates to
reduce overtime. Realized $39K savings per plant.
* Transferred over 225K in business to adjacent NLS plants reducing transportation costs.
* Developed line haul costing model to accurately compute tractor-trailer costs.
* Established revenue and stops per route requirements.
1990
to 1997WELLS FARGO ARMORED SERVICES CORP., Atlanta, GA.
1994
- 1997ASSISTANT VICE PRESIDENT, REVENUE QUALITY / PROJECT MANAGER
Responsible for overall revenue control of 122 armored branches nationwide with $220
million in annual revenues. Reported to the Corporate Controller. Solved complex logistics
issues by designing and scheduling routes for improved asset utilization. Determined
tariff rates and price schedules. Assisted branches with budget and expense controls.
Reviewed and evaluated P & L statements. Maintained budgeted verses actual revenue
spreadsheets to identify and resolve revenue shortfalls. Published monthly and quarterly
revenue reports. Revised company policies and procedure manuals.
* Managed the evaluation, installation and implementation of a logistics software
project. The project included key requirements definition, software selection, technology
strategy, and installation.
* Improved profitability by reducing the fleet. Realized 9avings while providing improved
customer service; a more accurate service location database; analytical tools and a more
accurate cost structure.
* Managed a strategic automated billing system. The effort included an activity analysis,
detail design requirements and feasibility estimates.
* Identified over $1.7 million in lost revenue; services performed, not billed.
* Streamlined contract processing procedures achieved improved profitability levels by
utilizing flexible pricing techniques.
* Developed multilevel goal strategy that reduced A/R by $400K.
* Awarded Winners Circle Award for Outstanding Performance, 1995.
1993
to 1994BILLING MANAGER, TRANSPORTATION GROUP (Pony Express & Wells Fargo Armored)
Directed and coordinated billing activity for over 242 billing centers nationwide
producing over $30 million worth of invoices monthly.
* Accelerated collection process by implementing an automated invoice reprint procedure.
Prepared and monitored budget. Monitored, proofread and evaluated general ledgers and P &
L statements. Reconciled sales reports for both company divisions. Hired and trained
personnel.
* Created and implemented billing and accounting calendars. Assisted customers in
resolving problem situations.
* Conducted training seminars for branch management personnel.
1990
to 1993SENIOR CONTROL AUDITOR / ANALYST (Pony Express & Wells Fargo Armored)
Supervised and coordinated staff auditors. Directed audit and performed due diligence for
corporate acquisitions. Conducted DOT compliance audits. Prepared audit schedules and
ensured timely audit project completion.
* Organized and directed financial and operational inspections of company branches at
local, regional and divisional levels. Analyzed and summarized audit reports, prepared
comments and submitted reports to company management. Monitored work quality issues.
Consulted with company attorneys on legal prosecution matters.
* Successfully completed entrusted audit project on companys internal multimillion-
dollar loss.
* Developed and implemented highly efficient module audit program, standardized
paperwork. Reviewed route guides for accuracy and vehicle utilization.
1969
to 1990UNITED STATES AIR FORCEOPERATIONS CHIEF
Supervised supply and logistic operations. Trained and scheduled 36 employees. Handled P
& L responsibilities. Prepared and monitored $15 million operations budget. Maintained
vehicle inventory and maintenance records. Organized and conducted financial audits.
Completed government compliance audits of 48 locations nationwide. Authorized purchases,
handled vendor relations, monitored inventory control records. Conducted site selection
and logistical surveys and determined investment potentials and risks.
AFFILIATIONS
Certified Project Management Professional (PMP): Project Management Institute
Member Project Management Institute
Member Institute of Internal Auditors
Member Logistics and Transportation Association
EDUCATION
CENTRAL MICHIGAN UNIVERSITY,
Mount Pleasant, MI
Master of Science
in Business Administration 1989 3.90 GPA
SAINT LEO COLLEGE,
Tampa, FL
Bachelor of Arts
in Accounting 1987
Summa Cum Laude Graduate, 3.92 GPA